7digital Help Team

Our store at 7digital.com has moved. Please find us over at uk.7digital.com and be sure to update any bookmarks you may have saved. Thanks!

@dingyibvs Greetings, In order to deal with the issue effectively and in a timely manner, please submit a ticket to our support system here: help.7digital.com/hc/en-gb/reque… We are looking forward to hearing from you and will be glad to assist you further.

@7digitalHelp I needed to download the Bleachers album in a hurry, but download speed was at an abysmal ~50 kb/s. I ended up purchasing from a different vendor. I'd like a refund.

@UK_BLINKS That means if the album is not presented on the website the label hasn't provided us with one yet, unfortunately, and we can't predict whether or not we will have it on the platform in the future. Best regards, @7digitalHelp

@UK_BLINKS Hi there, Thank you for getting in touch. All music on our platform is delivered to us directly from major labels, so we can only sell what the labels allow us.

@7digitalHelp @7digital_UK I am eager to buy Lalisa by Lisa, which was released today, but I can't find it on your platform. Will you be selling it?

@AdamHolmfry Hi there, We are aware that the 7digital store front has not been updated in some time - we are working on improving this in the future. We are still uploading new releases to the site and these can be accessed via the search bar. Thank you for your patience.

@7digitalHelp Hey guys! I got sick of streaming and went back to curating my music collection. You guys are the best choice out there, easy. Such a good site, thank you. 😊 But.. did the Canadian store stop getting updated in 2019?

@goron59 New message From gridgridgrid 7digitalHelp's avatar 7digital's avatar 7digital_CA's avatar 7digital_DE's avatar To A.Mill… Message Hi there, I am not aware of any 7digital down time. 7digital.com and all the apps seem to be working correctly. Louise

@ShadowOfLight1 Hi there, Unfortunately this is due to licencing.

If you are having any issues and/or would like to contact customer services please email help@7digital.com as our help page is currently down. Thank you.

@SKuemy @PhilipSheppard @BryanDechart @Detroit_PS4 @ostadnima @GdeFondaumiere @7digital Hi there unfortunately we have not yet been delivered this release. Sorry about this.

@holla100girl @btschartdata @onkyomusic Hi there, Could I please ask where you are contacting me from? Please be aware that the Onkyo Music service is only available in the UK, Germany and the USA.

@btschartdata @onkyomusic any help please???

'FAKE LOVE' is available to purchase on: iTunes: (itunes.apple.com/us/album/fake-…) Amazon: (amazon.com/Fake-Love/dp/B…) OnkyoMusic: (onkyomusic.com/US/artist/bts/…) Google Play: (play.google.com/store/music/al…) 7Digital: (onkyomusic.com/US/artist/bts/…) Buy it now and share your screenshots! #BuyFAKELOVENOW

@holla100girl Hi there, Could I please ask where you are contacting me from? Please be aware that the Onkyo Music service is only available in the UK, Germany and the USA.

@holla100girl @btschartdata @onkyomusic Hi there, How can I help you?

@btschartdata @onkyomusic @7digitalHelp any help please???

@ShakilSomir Hi there, Could I please ask you to DM me with the email address you are registered with and i shall investigate this for you.

@alnordem Music you purchase on 7digital is for personal use only.

@ruudboy Hi there, Please DM me with the email address you registered to 7digital with and I shall investigate this matter for you

@pileroux Hi there could you please DM me with the email address you registered to digital with and i shall look into this matter for you.

@epronk Hi there could you please send me the email address you are registered to 7digital with and I shall look into this for you.

@wdb408 Hi there Could you please DM me the email address you registered to 7digital with. And I shall look into this matter for you. Thanks

@Phil_nothing Hi there, Could you please DM me with the email address you registered to 7digital with and I shall look into this for you.

@TheDJCull Hi there, Could you please DM me with the email you are registered to 7digital with and i will do my best to resolve the issue.