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@Patanner92 Good afternoon. We're sorry to hear about the troubles you're having with our multifactor authentication on our website. Unfortunately, this is a known issue that's occurring today and our technical team is working on it. ^DS
@HighmarkHelp if you’re going to require MFA to log in you should probably figure out how to make it function BEFORE locking people out of their accounts.
Tried 9 times on different browsers, devices, networks.
@RichardJam89720 You should be able to check your effective date by visiting the website listed on the back of your ID card and then registering/logging in. ~dm
@HighmarkHelp I'm shopping for a plan for 2024. I have a specific question about a specific plan. I called but was told I wouldn't be able to access details about a plan without signing up for it. Surely I can find out what's in a plan before I buy it. But how?
@HighmarkHelp Hi. I have not received cards yet and tried calling the member service number but am not able to get through. It’s not recognizing your social or birthday
@SteelerChickPGH Good Morning! We're sorry to hear about the troubles you're experiencing. Please feel free to send us a Direct Message and we'd be glad to investigate. ^DS
@rlevass23 Hello rievass23, upon review of your claim, we are showing Quantum Health as your customer service. Please call 833-740-3262 for further assistance.
@HighmarkHelp
Dat team, My name is Amit Shukla today on date 19-sept-2023, suddenly I have check my
cibil I have found unknown loan from central bank of in cibil report from HIGHMARK
which is not related to me or my accounts also I don't have any account in central bank
@jbennett427 Good Afternoon! We're sorry for the troubles. Please reach out to the Member Services phone number located on the back of your ID card and a representative would be happy to assist you. ^DS
@HighmarkHelp I recently signed up for coverage. The effective date is July 3. How can I get my member ID in order to utilize benefits? The website search with SSN does not work. Thanks.