
Ask Service (Quick Response)
93 posts




@Homebase_help Is Homebase still answering queries or are they no longer trading?



@Homebase_help can someone please respond, tried phone, chat & email since Friday!


@Homebase_help I have received a damaged item. What are my options please? I've tried contacting you via your website but when I click on the Contact Us button it says I'm not authorised. I must say it's very difficult to get in touch with you.

@Homebase_uk please can you contact me about an order that has not been delivered. No acknowledgement to FB message or answer on customer service telephone number - very frustrated!

@Homebase_help I must be authorised as I spent £1500. I’ve tried and tried to contact but this is constantly showing up. Your number is not contactable. Please can some one help me

@Homebase_help I’m authorised as I spent £1500 and no one can be reached! Terrible service! Please can someone help me!



@Homebase_help @Homebase_help I’ve tried to ring you and send messages, I’ve even gone on your website but I can’t get hold of someone to help me with my damaged item. Please can someone help me. I have an order number 001740939132 x.com/paulbruce577?s…

@Homebase_uk Order due yesterday, still nothing delivered, online it says contact customer care bureau theres no link, phone line permanently engaged, very frustrated.

@Homebase_help no update on my pre-order. Was supposed to be delivered this week but haven't recieved any update. Unable to get any help on the website!

Does anyone know how I can contact @Homebase_uk



@Homebase_help customer support is terrible!! How do we contact you!?



@Homebase_help @Homebase_uk can you help me cancel my order it's impossible to get through to speak to anyone


