VMediaCSR

@Bjorkwheat Hello, Thank you for reaching out to us. We apologize for the inconvenience. To assist you with the issue, we need to review your account. We request you to please DM us with your account number and contact number so that we can arrange a call back from our team. Thank you!

@VMediaCSR This is not a DM thing. This is the you need to pick up your game thing.

@VMediaCSR Well, it’s 9 pm and the two hour nightly suck has started. With 40 mpbs service I can’t even get 1 device to work without buffering. This has been going on for over a month now. NOT acceptable.

@Bjorkwheat We understand how difficult that might be and we are extremely sorry for the inconvenience. Kindly send us a DM with your VMedia username (399...) so we can review your account and we will help you get this issue resolved. Thank you!

@VMediaCSR Oh, I'll be reaching out. This service sucks DAILY like clockwork, it's not just me. Even neighbours using your competitors over @Cogeco lines are suffering. It's not just me, it's the node! IT'S SATURATED. 2000ms jitter is BULLSHIT! Fix IT!!!!!!!!!!!!

@cveerab Hello, Thank you for getting back to us. We apologize for any inconvenience caused. We request you to please reboot the modem and check if you are able to access the internet. Thank you.

@VMediaCSR 399000432754

@VMediaCSR unacceptable Milton location call centre do not pickup and internet is down

@KarlMagnonMan Hi there, Thank you for reaching out to us, and we apologize for the trouble! Please DM your VMedia username (399...) so we can review your account and help you accordingly. Thank you.

@VMediaCSR WHY would you do maintenance on a SATURDAY instead of overnight on a MONDAY?

@_LauraBo Hello, Thank you for reaching out to us, and we apologize for the trouble! Please share your VMedia username (399...) so we can review your account and help you accordingly. Thank you!

@VMediaCSR major internet issues all day today! sooooo slow even just to load a picture

@RyanMykel Hi there, Could you please provide your email address or VMedia username (399...) to assist you accordingly? We also have Instagram and Facebook social media platforms. If you can send the details on Instagram or Facebook. Thank you, and we look forward to your reply.

@VMediaCSR It says I can't message you unless I have a paid "X" account 😢

@VMediaCSR Internet has been going out randomly the last few days. Very inconvenient. Any word on why this is?

@ScarfyTV Hi, We are terribly sorry for the inconvenience. Please help us with your VMedia account information so we can review it and follow up with you. We look forward to your response. vmedia.ca 1-855-333-8269 / 1-844-872-8269

@MillenialBoome1 Hello! We appreciate for letting us know that the services have been restored. We request you please monitor the connection and get back to us if you have any further concerns. Thank you! Have a nice day!

@VMediaCSR What is going on with your internet service in St. Thomas, ON over the last couple of weeks? Constant disconnects, drops for hours in the middle of the night, weak or poor connection at all hours, please explain.

@paulrobert_f Hi there, Thank you for reaching out to us, and we apologize for the trouble! Please share your VMedia username (399...) so we can review your account and help you accordingly. Thank you.

@VMediaCSR is there an issue with your service in oakville? My internet just started dropping. Rebooted and worked for a few min before dropping again @vmedia

@Joxathxn_ Hi there, Thank you for reaching out to us, and we apologize for the trouble! Please DM your VMedia username (399000...) so we can review your account and help you accordingly. Thank you.

@amack28 Thank you for the update! If you need any further assistance feel free to reach out to us. Thank you for choosing VMedia. Have a good day!

@amack28 Hello, Thank you for reaching out to us. We apologize for the trouble! Please send us a DM with your VMedia username (399000...) so we can review your account and help you accordingly. Thank you for choosing VMedia! Have a good day!

@cdesousa21 Hi there, Thank you for reaching out to us, and we apologize for the trouble! Please DM your VMedia username (399...) so we can review your account and help you accordingly. Thank you.

@VMediaCSR i’m not able to log into my phone app