Customer Support Team ™
38 posts

Customer Support Team ™
@adidashelpweb
Our Customer Relations team is dedicated making sure you're taken care of.Follow us and send a DM if you ever need assistance--- we're here to help.

@adidasUK @adidasfootball How do I raise a complaint about a recent order Adidas UK. Have tried the phone and WhatsApp and I am continually fobbed off. I want my money back please!!!



@adidas @adidasoriginals @adidasrunning i had ordered shoes from adidas on 13 dec 2025 and returned it today is 14 jan 2026 still refund have not been credited daily i waste my time on adidas customer care regarding refund they says warehouse team are doing delay worst experience

@adidasUK hi I’m trying to use my voucher that I bought with points but it says promo code invalid despite me selecting items from the eligible list. Please advise



@adidasMX Pregunta: Sus asociados tienen conocimiento de esta promoción. La última vez no tenían ni idea de que existía la app y menos la promoción. Qué triste que la mejor marca deportiva del mundo tenga un servicio al cliente Muy incompetente🤦🤷 @adidas @adidasoriginals

#nufc and @adidasUK need to make that new line of merch available to kill the ebay pricks selling them at 2 or 3x the price. Make sure its something people can buy instead of this utter shambles

@adidas @adidasoriginals @adidasfootball @adidasrunning @adidasUS You can check my case ref no and there you will be find all the details phone number and email id. And i am not going to share any personal information to you. Hope this clears your doubts.

@adidas how the hell did my gum souls dry oot and crack? Executive relations?



@adidas @adidasoriginals @adidasfootball @adidasrunning @adidasUS.Extremely disappointed with quality. Slides worn only 10 days & the sole is damaged & peeling. Case Ref: 94585560. Waiting 2–4 days for such a clear defect makes no sense. Pls expedite & refund within 24 hrs.





@adidasUK we bought our son a pair of Adizero EVO SL Mens Running Shoes which have started to deteriorate and a hole has opened up in the sole after circa 51k, would you consider that normal?



@adidasUK so I expected item to come back to me which it has not and I keep receiving emails saying they are not being posted back!! I've paid £195.00 for an item I do not have.. customer service is absolutely shocking. Everyday I've called and nothing done..its ROBBERY


