Lowe's

@AllenCramer @AllenCramer 🪣💙

@Lowes the best purchase of 2026!

@PetuniaMaePug @PetuniaMaePug Good thing you are the Petunia expert! 🙌💙

@jztkddng We are looking to do some garden 🪴 center damage dis weekend! Lowe’s @Lowes has their Petunia’s 2 for $20…. Mum said we need at least 16… 😬🤣😬😂 That it just da start!

I need to stop going into garden centers....These have strawberries already growing

@DrDistortionRMD @DrDistortionRMD We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

@Lowes I bought a 7 gallon fig tree in October. It never woke up after winter. I need help on a refund. I'm not real happy.

@Whatsinnanayme @Whatsinnanayme We’d be happy to look into this for you! Please DM us with the full name, phone number, email, order number, and store location associated with this order to connect with one of our case managers.

cool trick is you can order a bag of white rocks & 12 black pavers on the @Lowes app and actually get fajitas delivered instead and then you can spend 45 min a chat w a rep to fix this and instead they say someone from the store will call you in 24 hours to arrange a new shipment when they should have said wow so sorry this is insane let’s get you your rocks you didn’t want fajitas!! and then no one calls you and you still don’t have your rocks

@FesteredMr @FesteredMr We’d be happy to look into this for you! Please DM us with the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order to connect with one of our case managers.

@Lowes I bought an extended warranty w/ my dryer. Do you mail it to me, email it?

@mirthblaster36 @mirthblaster36 We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

I have been trying to get this delivery straightened out for ten days. WTF @Lowes. Don't sell a service you can't actually provide.

@drateberry @drateberry We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

Placed an order @Lowes on Saturday, estimated to arrive on Tuesday. I received texts Monday and Wednesday that “order will arrive tomorrow” and it’s been delayed to now (maybe) arrive Friday. Somehow stores and @FedEx wonder why they’re losing to Amazon. This is why…

@KathrynSecrist @KathrynSecrist Hi, Kathryn. We’d like to review this further! Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with the purchase for further assistance.

@Lowes has some of the most intentionally incompetent installation services. Not only did the contractors they cheaply hire not install our washers and dryers correctly, they also needlessly removed a door and left it off its hinges (thread)

@HillbillyFairy1 @HillbillyFairy1 Thanks for bringing this to our attention. Please DM us your full name, contact and order information, so we can have a case manager review this further.

@Lowes. I have a crack in a window that i bought last summer while having my sunroom redone. I've tried mailing my claim in TWICE, each time returned for "incomplete address." I'm mailing it to the address on them form: 300 Welcome Center Blvd, Welcome, NC 27374

@SMGUSA @MarvinREllison @SMGUSA We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

Worst shopping experience ever. Purchased fridge, stove, microwave, dishwasher & flooring with fridge and stove being delivered the next Thursday (TODAY). I spoke with them Monday Tuesday and Wednesday about the delivery having to be in the afternoon , they all said they would make notes, adjust the delivery time and call the warehouse, and this morning I get a call at 6:40 were almost to your house for your delivery. Again today no help from anyone after speaking with delivery company, warehouse, store and corporate. I’m refunding all of it and will never again step inside a Lowe’s store

@MWMWMWMWB We appreciate you bringing this to our attention. We're sorry this happened and want to look into this for you immediately. Please DM us the name on your orders and installation, phone number, email, order numbers and store location so we can assist you further.

@MarvinREllison ,@Lowes , Going on about 3 hours trying to have someone answer the phone at the Worcester, MA location.

@bernincove We apologize for this experience. Please DM us your full name, contact information, and order number for assistance.

@Lowes I never received assistance or an answer to my question. Just told to keep calling different numbers without resolution. Lowes used to be the shining star for customer service- not anymore. A customer shouldn’t spend days/hours trying to get help.

@Lowes How can I actually get a customer service representative to answer a question? I have been transferred for three days without resolution.

@davejet @davejet Hi, Dave. We’d like to review this further! Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with the purchase for further assistance.

@Lowes worst delivery Lowe's Covington washing machine yesterday did not level would not return vibrating violently not working.

@thedonovan5 @thedonovan5 Hi, Karl. We’d like to review this further! Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with the purchase for further assistance.

@Justin_4America @Justin_4America We're sorry to hear about this experience. Since you included the store location, we can pass this information along to management.

Come to @Lowes in Mount Vernon, Ohio you can’t find a single wood hauling cart that isn’t full. And when you are looking to get a board cut they ignore you! Ridiculous!

@50ReeRee @50ReeRee Hi, Ree. We’d like to review this further! Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with the purchase for further assistance.

@Lowes we need to speak with someone so my mom who is 92 can get her refrigerator installed and out of the garage. She tried calling customer service but they told her carpet had been delivered. no carpet ordered. Next call refrigerator delivered. HELP #Lowes

@ChepHaze @chephaze We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

Hey @Lowes, how did this even leave your warehouse with a giant scar in the cardboard? I had to reassemble my old fridge (doors and drawer fronts) and lost half a day of work to this fiasco. And now the store can't even tell me when I'll get one that isn't dented. $3k for this??

@Bignerd1969S @Bignerd1969S Can you please send us a direct message with this information? We would recommend deleting any public posts with personal information.

@Lowes Terrible service! I spend $1400 on new Doors. The doorknob holes were not predrilled evenly. Called their CustSVC# they offered me $50 for my trouble when I offered to keep and correct the error myself. It will cost more in time and effort alone. Then I went my local store and the ASM left me waiting for 20 min and never came to speak to me. As “Customer Service” goes? That is an insult…

@TerrenceBrownJ4 @TerrenceBrownJ4 So cute!

@Lowes @lowesfoundation Awesomeness!! 👍❤️👍 on side note My Geese Love Drinking Water out of a Lowes Bucket 🪣

Across the country, skilled trades are powering what’s next. Through @LowesFoundation, we’re helping build the next generation of skilled trades pros and creating new pathways for those stepping into these careers. 🔧 Today, meet the people building the future of the trades. Tune in to Episode 3 of Building Back America’s Trades. Learn more: lowesfoundation.org/buildingback

@MaryBethJones84 @MaryBethJones84 We apologize for this experience, Mary Beth. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

@Lowes we need someone to contact us regarding damage from carpet installation in our home. We have been placed on hold and been passed around and we need a resolution. We have had horrible customer service.