@BMont81 Hello B, We apologize for your experience and understand your frustration. To review your account and assist, please provide your date of birth, member ID, and ZIP code. - Thank you-Express Scripts

@ExpressScripts Still can’t get it right. Pretty horrendous service on a repeated basis. I called two more times - your inability to do your job and ship medication is an art form

@BMont81 Please consider sending your date of birth, ZIP code, member ID, and best phone number so we can access your account. -Express Scripts