@MetaQuestVR RMA #787219337385842 I need help / visibility. Meta is scamming me. Meta has had my Quest 3 controllers for 26+ days and refuses to send replacements spite written promised. MetaQuestSupport - I know you read this sub. Check case 787219337385842 and ship my controlls

Hey there, Thank you for your post. We would like to have a closer look into this with you together, so that we can get to the bottom of this situation and get your controller to you as soon as possible. Please get in touch with us privately and then let's see what's happening with your replacement controller. Thank you and we look forward to hearing from you soon.

@MetaStoreHelp @MetaQuestVR I will DM you now, but to be clear: I expect shipping confirmation for BOTH replacement controllers within 24 hours. Otherwise I proceed with Verbraucherzentrale Hessen on Monday 28.04. I will update this thread with the outcome.

@MetaStoreHelp @MetaQuestVR "Quick update: Meta reached out directly and the controllers are officially on their way! 📦🚀 Sometimes things really do work out through the direct channel. Big thanks to @MetaQuestHelp for the fast and straightforward solution! 🙏✨ #MetaQuest #Service #Update"

@Darkaronice We're so glad that we could assist in getting your controllers on the way for you! We hope that they arrive as soon as possible for you so that you can get right back to exploring the wonders of the Metaverse!