@RayBan and @Meta sell “groundbreaking” AI glasses but have ZERO customer service. I got defective Meta glasses and cannot reach a live person only endless chat and email loops. For such an expensive product, this is unacceptable. I hope you never need actual help from a human!

@JOSIELOVEDOTCOM Hi there Joanne, We see you could use a hand with your Ray-Ban Meta AI glasses and we would love to help. So we can try out some troubleshooting with you, could you please send us a private message so we can get the ball rolling. Looking forward to hearing from you soon!