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cimota
cimota@cimota_art·
Absolute wild interaction with Logitech customer support. @Logitech @LogitechG_ANZ I love the products, truly do.. But in no way is this acceptable in any way shape or form. I have 2 faulty logitech gpro x superlights still under warranty. After dealing with support over the last 24hrs this is one of the responses i had back. How is this acceptable? How does this provide a solution? After i said no they want even more personal information, asking if im 18+ and they they will offer me a refund as ONE TIME COURTESY. Mind you they want all of your personal information, and i mean everything just shy of DOB for a simple warranty claim and will refuse to proceed without EVERY bit of information. This included, address, email, full name mobile number, your age.. Im still truly gobsmacked.
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Code
Code@NotCodePixel·
@cimota_art @Logitech @LogitechG_ANZ I tried to warranty my Superlight but the support has been so bad I just bought the part of Aliexpress and fixed it myself, it was like a $5 fix.
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Nikita (Nikey)
Nikita (Nikey)@Mgn_nikey·
@NotCodePixel @cimota_art @Logitech @LogitechG_ANZ I hate the fact, that my last razer mouse and all it's buttons worked for 8 years, and It's still working, but I just wanted wireless mouse lol. Seems like wheel is the most common problem on last logitech mouses
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