Do your children use Houseparty? Together with @NSPCC, we've reviewed the app on #NetAware. Check out our verdict for simple and practical advice to keep your kids safe online 👉 spkl.io/60174JJGf

@O2 @NSPCC Sort yourselves out o2! This service is a shambles!! If you can’t make it easier for everyone to access customer services then you need to lift all bars until things calm down!! Madness!!

@O2 @NSPCC O2 I need urgent help please check your DMs

@O2 @NSPCC Instead of wasting time on marketing can you respond to dm’s from unsatisfied customers!! 🤬

@O2 @NSPCC All I'm wanting is for my sim card to be activated so I can actually text/call and use my data rather than being charged for data that I'm unable to use. But how are we supposed to contact you when your call center and messaging services aren't open

@O2 @NSPCC @O2 reply to my DM please! Its urgent.

@O2 Please reply to my DM 😭

@O2 Hi O2, I keep trying to contact you regarding my bill but my call keeps being disconnected from your call centre as deemed not critical. Who do I speak to regarding the additional £43 on top of my bill that has been taken?