@O2 my friend is struggling with his O2 Internet signal in a place in Italy he has visited several times before with no issues. Also your website appears to not be working presently. Can you help please?

@simmmaayy Hi Simtec, we're sorry to hear this. What is happening exactly? What network is he connecting to whilst in Italy? Is he able to drop us a message on Facebook/Twitter so we can help further. Are you unable to access our website or your friend? Please try an alternative browser.

@O2 It wouldn’t work for either of us. He’s using O2. I’ll get him to try and message you directly via Facebook (he doesn’t have Twitter)