@O2 at our wits end. No one can help us and as a result of a clerical error on your end regarding a bill for 20 quid - our mortgage application is rejected. No one is responding to us. No department can help #screwed @MoneySavingExp any tips on how to get help??

@ellzzer Hi Elle. That's not good to hear. Please DM ✉️ us more info on what's happened exactly. twitter.com/messages/compo…

@O2 DM sent we need to resolve this urgently.