@SamsungUK @O2 I ordered a samsung a21 ultra on 6th September saying next day delivery. Every time I message I am told to watch my emails. My partner ordered one the next day through 3 and got it the day after. Please either refund or send me my phone.

@WendolphRed HI there, we'll notify you by email/text as soon as your order is despatched, keep an eye on your mailbox. Once you've received your email, you’ll be able to track the delivery online on the ‘My Orders’ page of My O2 ➡️ bit.ly/2KNDPOu

@O2 You have been saying this for 7 days. How many other people are in the queue to get theirs before me? If stock is unavailable just be honest so your customers can make an informed choice.

@WendolphRed We'll get in touch as soon as your order has been dispatched, please keep an eye on your mailbox ✉️

@O2 I got through to o2 online chat and have been told it will be 4 weeks. A refund will be 10 days. Thanks