How can a telecommunications company just be so bad at communicating?! Still waiting for my 10am appointment @O2 Not even a courtesy text.

@TorqueTom Hi Thomas, we don't like the sound of this, who do you have an appointment arranged with? Feel free to DM us with more information. twitter.com/messages/compo…

@O2 Love your sense of irony guys. ‘I’ll just transfer you to someone who can help.’ Line goes dead. Hey @VodafoneUK maybe you can do a better job.