@O2 10+ emails confirming 02 has cancelled my account and crediting charges because of your signal issues. Yet today I receive a debt collection letter. Honestly the worse customer service imaginable. I will now be seeking legal representation

@MarkBatt3 Hello Mark. This doesn't sound right. Can you send us DM with more info? We want to take a closer look.

@O2 I have done, I await your response. This continued attack after confirming numerous times to have 'fixed and credited' my account is causing massive distress.