@O2 hi I’d like to know where my discount code is for Apple air pods. You advertised my new Apple Watch would come with the discount code within 30 days of opening the new account for the watch. Where is it? Your chat service keeps getting a server error on the app!

@RhiannonHacket2 Good morning Rhiannon. You'll receive a text with details about this ASAP. We're sorry for the delay in getting this to you.

@O2 Thanks but that doesn’t exactly give me a time frame. I’ve been asking for well over a week now and I’ve been told there is an issue with getting hold of the codes. This is due to no stock of the headphones??