Enormously frustrated that @O2 won’t help with transferring a bolt on from one account to another when added to the wrong one by mistake. I pay for both accounts

@philippajbarton Hi Philippa. We're sorry to hear this. Can you drop us a DM with what bolt on it is and further information on what has happened so far. We'd like to help.

@O2 I can’t seem to be able to send a DM…