what is going on with mobile data and signal in the uk? im on o2, i live in a city and i can barely get 3G these days, and when it is 4G it hardly works, but when i was in the middle of a mountain in cyprus i had 5G? something is going on and i need stacey dooley to investigate

@mattspx Hi Matt, if you'd like to drop us a DM with the full postcode for the area concerned, we can check the serving mast and run through some troubleshooting steps. Our DMs are open and we’ll be happy to help any other customers experiencing issues. o2.co.uk/help/network-c…

@O2 O2 Service is appalling everywhere. Can’t use my phone outside the house. My son’s is the same. Still waiting for a reply to the complaint I registered weeks ago.

@O2 This is the response I consistently receive, for at least, the last 6 months. Is my only option to change to another network?

@O2 @mattspx The postcode is anywhere in the Uk outside of my house.

@O2 @mattspx Waste of time. I’ve done this several times, only to be told a local mast is down, however I have the same lack of coverage wherever I am in the country, so clearly not a local issue. I know friends on other networks have same problem.

@O2 @mattspx I fill the form in, repeatedly - no improvements 🤦‍♀️

@O2 @mattspx I've heard all this before. Been there, done that and bought the t- shirt. Nothing changes. You need to be fined.

@O2 @mattspx It’s terrible! Can’t wait to leave til in November when my contract is up! Seeing his tweet has helped though as it’s not just me, it’s just that your network is that bad

@O2 @mattspx Been with O2 for too long now only to get quicker virgin media broadband. Struggle to get any signal at all locally to Bath and they’ve been telling me masts are down here! They have been now for years! Shocking!

@O2 @mattspx I’m on my second SIM card and guess what… No improvement.

@O2 @mattspx like when the O2 fault teams constantly try and call you, leave a voicemail to try and talk to you about a fault where you can't get phone calls when you are at home.... but don't leave a number to call back on

@O2 @mattspx Same where I am. Internet drops out. My phone will tell me I've missed a call- and it won't even have rung! We can't speak on a phone call, its like having a conversation with Nornan Collier- and yet we pay the full price for it!

@O2 @mattspx Thank goodness! Thought it was my phone. It’s shocking service struggle with 3G for the vast Majority and I live in a big city!

@O2 @mattspx Try South Croydon and the railway line from East Croydon to London Bridge. O2 is awful.

@O2 @mattspx The postcode is.. everywhere