Outstanding from @O2 - promising 24/7/365 service if your phone gets pinched, then telling you to call back in the morning when it actually does. Sorry it happened at such an inconvenient time for you

@JHarrisonLDR Hi James, we're sorry to hear this. If you need further help with this, please drop us a DM with your mobile number. We can help you from here. twitter.com/messages/compo…

@O2 I’m sorry you don’t live up to your promise of 24/7/365 help. Do you fancy addressing that first?