@O2 you've locked my account and can't explain why and now tell me it's going to take 5 days to unlock. GET YOUR ACT TOGETHER!!!

@RichardPaulBonn Hi Richard, sorry you've been locked out of your account. If you spoke to an agent, did they say anything else about your account e.g. if it was a system issue, etc?

@O2 Nope. Just to wait 5 days and try again. I'll be very surprised if anything changes.

@RichardPaulBonn Please let us know after 5 days if you still can't get in so we can take a look.

@O2 OK. Thanks for replying.