@O2 this is the 2nd month you have overcharged me. I'm sick of having to wait in long queues and then have long conversations to get this sorted. I was promised last week that the bill would be adjusted and it hasn't been.

@SonnyPFinn1 Hi, we're really sorry that your bill isn't correct. We'd like to take a look into this for you. Could you please send us a DM with your details? twitter.com/messages/compo…