@O2 honestly wish someone could explain to me, Me and my husband both got switch up on same day in August last year. He has been Able to switch up twice one in November and one in February but I lost my switch up in February and can't upgrade until July now 😡

@amybuchan1989 Hi there! We’re really sorry for the confusion here, we understand why that doesn’t seem right 😕 We’d really like to take a closer look at your specific account and see exactly what’s happened with your eligibility. Please send us a (cont) bit.ly/4uhNjlk twitter.com/messages/compo…

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