Disgusting customer service from @O2 Be wary upgrading and ordering new phones with them! I’m now paying for an iPhone 17 I haven’t even received and they will not sort it out!

@ClairlyBear Hi there We're so sorry to hear about your experience and understand how frustrating this must be. Please send us a private message with your details, and we'll be happy to look into this further for you. We'd like the opportunity to (cont) bit.ly/4vvc2TP x.com/messages/compo…

@O2 Really no point! Been on live chat for over 4 hours this morning and still not really resolved!

@ClairlyBear We sincerely apologise that this is happening. If you message us privately with your details, we'll be able to investigate this from our side. x.com/messages/compo…

@O2 That’s all I’ve heard all morning through out 4 hours on live chat - how frustrating it must be for me. Well yes paying for a phone you haven’t got cos they tried to deliver it midweek when I’d paid extra for a Saturday delivery and now it’s been sent back to o2 is 😡