@O2 have overcharged me about £40 for my phone bill and I’m already dreading having to call them

@L_ren27 Hi there, 👋 We're so sorry to hear this has happened. Please can you message us privately, and we can investigate this further for you. 💙 x.com/messages/compo…

@O2 Is there a way to speak to someone in the UK about this? I’ve already tried calling and it’s pointless. I’m not wasting hours of my day on the phone today because the person doesn’t understand

@L_ren27 Yes, if you drop us a private message, we can investigate this for you right now.🙂 x.com/messages/compo…