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Sir/Madam, I am a poor widow from Village Wanjarwada, Taluka Nilanga, District Latur, Maharashtra. I have already visited Aadhaar centres, but I am getting different answers from different officials. Some tell me to go to Mumbai, some say Delhi, and some ask me to visit the Latur Collector Office. Nobody is giving me a clear reason why my Aadhaar was deactivated or who is authorized to reactivate it. As a widow, it is very difficult for me to travel from one office to another. I request you to kindly provide clear written instructions on: 1. The exact reason why my Aadhaar was deactivated. 2. The exact Aadhaar Seva Kendra or office where I should visit. 3. Whether updating POI, POA and biometrics at my nearest Aadhaar Seva Kendra in Latur District is sufficient for reactivation. Please help me. I am unable to use my bank account, PM-KISAN and other government services because of this issue. Kindly resolve my grievance at the earliest.

@Vishnugaik123 Dear Individual, your case has already been escalated to concerned team. We shall revert back soon.

Dear UIDAI Team, Thank you for your response. Please find my details below: Name: Maya Shahuraj Jadhav Aadhaar No.: 8290 0581 2615 Update Request 1 Enrolment No.: 0853/24017/00678 Date & Time: 11/06/2026 – 10:42:43 Status: Rejected due to Technical Reason. Update Request 2 Enrolment No.: 0221/00333/00238 Date & Time: 03/07/2026 – 11:13:39 Status: Under Process. I was unable to submit my grievance on the UIDAI portal because of a technical error. Therefore, I contacted UIDAI through X (Twitter) and Direct Message. Kindly verify my Aadhaar record and clarify: 1. Have you checked my Aadhaar record before advising me to update POI, POA and biometrics? 2. What is the exact reason for the deactivation of my Aadhaar under Regulation 28? 3. What was the exact technical reason for rejecting Update Request No. 0853/24017/00678? 4. Will Update Request No. 0221/00333/00238 reactivate my Aadhaar after approval, or is any further action required from my side? I am a poor widow. Due to the deactivation of my Aadhaar, my bank services, PM-KISAN benefits, and other government welfare benefits have stopped, causing severe financial hardship. Kindly provide a clear written response and help me resolve this issue at the earliest. Thank you.