Bosch Customer First Team

@DschieltzD I've sent you a private message, please have a look. - HelpLine

@BoschHomeUS The point is, my dishwasher (2018) isn’t under your recall BUT has the same power cord problem as your existing recalls. So you haven’t fixed your power cord problem.

@BoschHomeUS wow. Your customer service rep said you have no interest in product liability for products not on a recall! Huh, how do you find out you should recall a product? Wait for insurance companies to prove it and subrogate? I gave you ample opportunity for response

@DschieltzD I've sent you a private message, please have a look. - HelpLine

@BoschFirst22237 Ummm, “may we kindly follow us back”? What?

@James01850 We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We would certainly like to look into this further. May we kindly follow us back so we can help connect you with the team via DM. Thanks you.-HelpLine

@BoschHomeUS I did call one. The issue is that I already paid someone to look at the dishwasher. I added a new soap dispenser and door latch and then that gave me the E06 error which could be the pain control board wire down in the hinge where the door closes.

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@michaelrstlne We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We would certainly like to look into this further. May we kindly follow us back so we can help connect you with the team via DM. Thanks you. -HelpLine

@BoschHomeUS Bought a Bosch Refrigerator 300 series new. It has been a week since it was installed by Lowes, and it still does not work. Memorial Day Weekend = did not work, week following = not working. Customer service # 410-635-6965. Heard it in 4 dialects from around the globe.

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@James01850 We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We would certainly like to look into this further. May we kindly follow us back so we can help connect you with the team via DM. Thanks you.

@BoschHomeUS My dishwasher died after only two and a half years. The soap dispenser and then the door patch error code 06 which also could have been the main circuit. We stopped being able to select other cycles than auto. Really not happy. Guess we have to get the service contract :-(

@aws178 I've sent you a private message, please have a look.

@BoschHomeUS Really disappointed with Bosch. My dishwasher failed because of faulty welding, rendering it unusable.Customer service has ignored repeated attempts to resolve it—even after I sent a letter as instructed. Premium pricing should come with accountability. Do better.

@aws178 We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We would certainly like to look into this further. May we kindly follow us back so we can help connect you with the team via DM. Thanks you.

@Ebchasan I've sent you a private message, please have a look.

@BoschFirst22237 Yes- please DM me. Thank you!

@BoschHomeUS I have now talked to the customer service number provided five times, each time, with a promise to get a call back from a manager. One time, the representative told me the manager refused to talk to me.

@chickEpickle We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We would certainly like to look into this further. May we kindly follow us back so we can help connect you with the team via DM. Thanks you.

@DDrolapas @BoschHomeUS Absolute garbage. Do not buy and stay far away from Bosch . The only thing worse than their products is their customer service. Just bought a new dishwasher from Lowe’s a week ago and it won’t dry. They won’t work with us at all

This Bosch dishwasher is so quiet there’s a red dot that shines to let you know that it’s in the middle of a cycle.

@CraigStew7 I've sent you a private message, please have a look.

@BoschHomeUS I’ve called that number and I’ve been dealing with them for three weeks and still no solution. I’ve also emailed that email address and I’m still waiting for a fix. Nobody is helping me.

@BoschHomeUS Bosch has the WORST customer service I have ever experienced. Bought a brand new dishwasher for $1200 and have been handwashing dishes for 3 weeks. Doesn’t work and they won’t replace it or update me. 🤬

@CraigStew7 We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We would certainly like to look into this further. May we kindly follow us back so we can help connect you with the team via DM. Thanks you.

@CraigStew7 We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We would certainly like to look into this further. May we kindly follow us back so we can help connect you with the team via DM. Thanks you.

@michaellasky We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We would certainly like to look into this further. May we kindly follow us back so we can help connect you with the team via DM. Thanks you.

@BoschHomeUS Why do I have to calling and reporting that my part still isn't in after 4 1/2 month? The dats keep going forward! Replace my 16 month old dishwasher that I haven't been able to use for the last 5. #ConsumerComplaint

@jacksheadache Sorry to hear that happened - please follow us so we can help connect you with the team via DM. Thanks you._Work Team 🌹

@darrendesroches Hello, we apologize for the inconvenience. that happened - please follow us back so we can help connect you with the team via DM. Thanks you. ^-Teamwork

Hey @BoschHomeUS you gas ranges suck. How the hell do we live with this? 1st unit had the problem, got a replacement, same! Place where we bought it has no answers. Must be a production issue. HELP!!!!! Range is 1 year old. Have a listen!