Jared Simpson

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Jared Simpson

Jared Simpson

@ChilMinJared

Geordie living in DFW. Kids Ministry is the best!

Fort Worth, TX انضم Şubat 2018
1.4K يتبع503 المتابعون
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Jared Simpson
Jared Simpson@ChilMinJared·
Walking past my father-in-law teaching our preteens this morning: “You cannot live a life that pleases God if you look like your friends who don’t know Him. That’s why it’s so important to spend time with God and read your Bible.” #kidmin
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Shane Pruitt
Shane Pruitt@shane_pruitt78·
Coach: “Your child needs to be at practice. It benefits them, & the team. Commitment matters.” Parents: “Yes, coach. Wouldn’t miss.” Pastor: “Your child needs to be at church. It benefits them, & the faith family. Commitment matters.” Parents: “Wow, pastor. That’s legalistic!”
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Jared Simpson
Jared Simpson@ChilMinJared·
Glad to see they are so apologetic for attempting to leave us stranded at Heathrow for two days with an infant, with no accommodations offered. But of course, they’d welcome my money again.
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Jared Simpson
Jared Simpson@ChilMinJared·
Unfortunately BA’s complaints form on their website would not work on various devices or browsers so I relied on BA putting together the complaint for me. It does not to appear to have worked.
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Jared Simpson
Jared Simpson@ChilMinJared·
For those following the saga - despite numerous @British_Airways employees on the ground at LHR and in customer service centers advising us to take alternate transport that BA would reimburse, they have decided not to. What a surprise.
Jared Simpson tweet media
Jared Simpson@ChilMinJared

The drama continues. @AmericanAir have decided $15.17 was an adequate reimbursement for the cancelled flight… 🤦🏼‍♂️ It’s disappointing the customer has to go through so much work to be taken care of, especially since soon @British_Airways are withdrawing DFW service.

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sidharth
sidharth@sidsubscribe·
@British_Airways I'm trying to make a complaint on your website for a really poor experience on a long haul flight I've just been on. Unfortunately I can't even create a case on your website as that fails to submit on the last stage: I've tried on multiple browsers as well. :(
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Jacob Denhollander
Jacob Denhollander@JJ_Denhollander·
My favourite part of the being a fan of the Flames this season is our new floating goalie.
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Jared Simpson
Jared Simpson@ChilMinJared·
@AmericanAir have confirmed their findings - the refund for 1 flight cancelled out of 4 is worth <1.7% of the transaction. Makes sense. Hopefully credit card company will help where AA didn’t want to.
americanair@AmericanAir

@ChilMinJared Helpful service is what we aim to provide. A refund amount would be calculated based on the unused fare paid. We can review the details in DM, please send your ticket number there.

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Jared Simpson
Jared Simpson@ChilMinJared·
@AmericanAir This was a $2500+ purchase, and so surely you will understand that a <$50 refund is inappropriate. Message incoming.
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americanair
americanair@AmericanAir·
@ChilMinJared Helpful service is what we aim to provide. A refund amount would be calculated based on the unused fare paid. We can review the details in DM, please send your ticket number there.
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Jared Simpson
Jared Simpson@ChilMinJared·
The drama continues. @AmericanAir have decided $15.17 was an adequate reimbursement for the cancelled flight… 🤦🏼‍♂️ It’s disappointing the customer has to go through so much work to be taken care of, especially since soon @British_Airways are withdrawing DFW service.
Jared Simpson tweet media
Jared Simpson@ChilMinJared

Nobody anywhere at @HeathrowAirport to be found that could be any help. Solution for baggage inquiries was a phone rather than a person, and nobody ever picked up. Our LHR-NCL was cancelled yesterday, and rebooked for two days later…

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Tom Bogert
Tom Bogert@tombogert·
BREAKING: Sporting KC club legends Johnny Russell and Tim Melia will not return to the club after their contracts expired. Russell, 34, made 232 apps with the club and is 3rd all-time in goals scored. Melia, 38, made 298 apps for SKC, 4th most in club history.
Tom Bogert tweet mediaTom Bogert tweet media
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Jared Simpson
Jared Simpson@ChilMinJared·
@British_Airways @AmericanAir The unwanted 2 day delayed flight was removed from our itinerary, so our return leg is intact. The second British airways person was able to contact one world for me and get it taken care of. I will submit all information alongside my compensation claim for the cancellation.
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British Airways
British Airways@British_Airways·
@ChilMinJared @AmericanAir Hi Jared, have you been able to get this sorted or would you still like us to help you with your booking? If so, please send us a DM with as much info as possible. We always do our best to communicate effectively with our partner airlines. Jay twitter.com/messages/compo…
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Jared Simpson
Jared Simpson@ChilMinJared·
@British_Airways: that’s an American problem, speak to them. @AmericanAir: that’s a British problem, speak to them. What a mess! Hard travel day yesterday with flight cancellation mid-travel and no helpful care.
Jared Simpson@ChilMinJared

Nobody anywhere at @HeathrowAirport to be found that could be any help. Solution for baggage inquiries was a phone rather than a person, and nobody ever picked up. Our LHR-NCL was cancelled yesterday, and rebooked for two days later…

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Jared Simpson
Jared Simpson@ChilMinJared·
@British_Airways I will do that - how can I ensure that you communicate with your one world partner @AmericanAir and don’t just give me the runaround again?
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British Airways
British Airways@British_Airways·
@ChilMinJared We don't have an email address to give you, but if you'd like to make a complaint and upload documents to support this, please do so via: ba.com/complaints. Chris
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Jared Simpson
Jared Simpson@ChilMinJared·
@Superviso_laura Not sure how spam posts from scam accounts will help. But in fairness can’t be much less assistance than the actual airline.
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Jared Simpson
Jared Simpson@ChilMinJared·
@British_Airways I’ve spent an hour on the phone with multiple employees this morning, who didn’t express your level of concern and didn’t want to do anything. Is there an email address I can forward documents to alongside my formal written complaint?
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British Airways
British Airways@British_Airways·
@ChilMinJared We're concerned to hear this, Jared. Can you please DM us more information? Chris
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Jared Simpson
Jared Simpson@ChilMinJared·
Neither airline looks particularly good in this, and both share faults for different parts. Most disappointingly is how staff actually wanting to help have been few and far between. All that to say, our boy did amazingly for his first long haul trip! Hopefully we can come home?
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Jared Simpson
Jared Simpson@ChilMinJared·
We ended up renting a minibus and driving to Newcastle. Got in around 1am instead of 5pm, but we made it! Now both airlines are saying our return journey could be cancelled if we are “no-shows” for the flight we never wanted or accepted. Makes sense.
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Jared Simpson
Jared Simpson@ChilMinJared·
Nobody anywhere at @HeathrowAirport to be found that could be any help. Solution for baggage inquiries was a phone rather than a person, and nobody ever picked up. Our LHR-NCL was cancelled yesterday, and rebooked for two days later…
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اكتشف

@British_Airways @sidsubscribe @JJ_Denhollander @AmericanAir @tombogert @jmyeats @elonmusk @BarackObama