Headspace Help

If you're having trouble logging in, you're not alone. This is a known issue and our engineering team is working (mindfully) hard to get you back to enjoying some Headspace. 🧡

@ricky____k Hi Ricky, please send us a DM, with the email associated to your account so we can review your subscription status.

@HeadspaceHelp hi I renewed my headspace at 50% off and updated my card details. However looking at my subscription section on the app, it says annual plan is cancelled, which i did not do. Can you please confirm this is not the case and that it going to renew at the 50% off?

@artehdz Hi Artemisa, we’re really sorry to hear you’ve been having trouble playing Sleepcasts😔 Please send us a direct message with your email address and device details so we can investigate and get this fixed for you as quickly as possible.

@HeadspaceHelp For WEEKS i cant get any sleepcast to play!!!!!!

We've identified an issue impacting some members' ability to log in and access Headspace content and we can confirm our engineers have now resolved the issue. Please refresh the app and you should be all set. We appreciate your patience!

@Ollie_Tunmore_ Hi! Please send us a DM for further assistance. 🧡

@ricky____k Hi! Please send us a DM for further assistance! 🧡

@HeadspaceHelp How can i have eve and 10 minutes as default when i load daily meditation? At moment it is Andy and 3 mins, and it's annoying i gotta keep changing it as start of each session. This was not an issue before the changed it's format/look.

@aceofknaves87 Feel free to send us a DM, we’d love to take a closer look and help you get this sorted!🧡

@HeadspaceHelp is the app not functioning for everyone or just me?

@alexsklar Hi! We've sent you a DM! 🧡

@HeadspaceHelp Still broken, the app crashes on launch on Android

@Hannahmt84 Hi! Please send us a DM for further assistance!🧡

@HeadspaceHelp I cannot open my app ☹️

We are currently experiencing an issue affecting log-in and content access. Our team is investigating this as a high-priority issue. Thank you for your patience!

@LouiseT37641296 Hi Louise, generally, when a member is encountering locked content, it indicates that they have logged in to a free account other than the account associated with their subscription. Please send us a DM with the email associated to your account so we can further assist you.

@HeadspaceHelp I have paid for an annual subscription but it logged me out of the app and subscription is not there. If I log in via Google everything is locked but it says I have an active account. Using email/password there is no subscription. I am more stressed now!

@Urs2416 Hi, we'll be glad to help you resolve this, please send us a DM with the email associated with your account so we can further assist you.

@HeadspaceHelp Hi, tried to email, could not be delivered. Tried your Chat bot, no result. My subscription has not been renewed automatically, so I can't access my account anymore!!! I am not happy about all that!!! What can I do?

@darpankochar @Headspace Hi Darpan, please send us a private message with the email associated to your account so we can further assist you.

@Headspace @HeadspaceHelp I am not able to access premium account even after paying for it. What is happening?

@darpankochar @Headspace Hi Darpan, we are sorry for the inconvenience with your subscription access, please send us a DM with the email for your account, so we can further assist you.

@HeadspaceHelp @Headspace I can’t access my subscription bought via iPhone using “Hide My Email”. It shows “invalid subscription” on both my Apple and relay accounts. Can you help?

@TonyRenTR5 Hello Tony, please send us a DM so we can assist you with your inquiry.

@HeadspaceHelp Is Headspace down? I can't open the app

@Jpegs_connect So peaceful and beautiful!🥰❤️

Our sincere apologies for the trouble you are experiencing with subscribing from our website. We have been made aware that our billing system will be down for maintenance on Friday, February 14th from 7PM - 10PM PT. For more info please check our FAQ: bit.ly/4hT4CDp

@donnie_007 Hi Donnie, please send us a DM so we can further assist you with your run streak.

@HeadspaceHelp Can you please restore my streak? I think it’s a technical glitch.

@Mattey01 Hello Matt, please send us a DM so we can assist you with your inquiry.

@OlaHolstVea ✨🧡

I meditated 20 minutes today 65 000+ total minutes meditated #headSpace #devlifePirates #pirateDev #meditation #meditate #focus #webdev #devLife

@OlaHolstVea ✨🧡

I meditated 20 minutes today 65 000+ total minutes meditated #headSpace #devlifePirates #pirateDev #meditation #meditate #focus #webdev #devLife