Headspace

Hi Jort, at this time, we have been made aware of an ongoing issue with the Headspace App not opening. Our engineers are actively working on a fix that should be available soon. In the meantime, please try uninstalling and reinstalling the Headspace App. Otherwise, we recommend accessing Headspace through our mobile website: headspace.com/login. It operates similarly to the app and should provide a seamless experience. If anything else comes up, please don't hesitate to send us a DM so we can further assist you.

@Headspace Hi! I got this message in the app, but after updating the app it’s still there. There are no further updates available and restarting the app doesn’t work either.

@pawsikiater Hi! Please send us a DM for further assistance! 🧡

@headspace @headspacehelp I’ve reported this issue multiple times and it still hasn’t been resolved. My subscription was renewed in Feb but currently it shows as not active at all as if no payment was made? Followed all the steps provided by your support team nothing has worked

@jamie_obrien Hi! Please send us a DM for further assistance! 🧡

@Headspace how do I get an update regarding a refund that has been promised to me?

@LouiseTeboul Hi Louise, send us a DM so we can help you restore your run streak!☺️

Bit sad that I’ve inadvertently broken my @Headspace streak - I was up to 971 days of daily meditation but with three flights here & only an hour to make connections in Singapore & Istanbul - I didn’t have time or WiFi on one day 😢 will get back to it soon

@AdrianBethune Hi! Please send us a DM for further assistance! 🧡

hey @Headspace do you still offer free licences for teachers in the UK? It looks like you only offer them for US teachers???

@robinbetor @andypuddicombe That’s wonderful to hear 🧡 Building that space between you and strong emotions can be so powerful. We’re really glad meditation has been such a positive part of your journey.

Meditation helps your mind to detach from anything(especially strong emotions of any sort). Glad I started meditation seriously two years ago. Couldn't be happier. @Headspace @andypuddicombe

Self-care can look like bedrotting. It can also look like challenging the introvert urge and connecting with loved ones. How you balance the two is key.

Hi there, thanks for sharing your feedback. We understand that voice preference can make a big difference when it comes to relaxing or falling asleep. Headspace offers a variety of Sleepcasts and meditations with different narrators, and you can explore options that best suit what helps you unwind. We’ve also shared your feedback with our team. 🧡

Hey @Headspace Can you please stop using male voices for the "sleep casts" and guided meditations? I can't relax listening to a man's voice 🤮

@iam_pintubiswas @HeadspaceHelp Hi! Please send us a DM for further assistance. 🧡

@shoresems Hi! Please send us a DM further assistance! 🧡

@natashaloder @andypuddicombe @CHebert123 Thanks for sharing your feedback. We’re sorry to hear that your experience with the app hasn’t met your expectations. We really appreciate your honesty and will share your thoughts with our team as we continue to improve the Headspace experience.

@andypuddicombe @CHebert123 @Headspace Impossible to find you any more among the self-help, whoop it up, sunshine-up-ass wannabie gurus whose personal presence is impossible to ignore. It’s a horrible mess in that app.

Fourteen years ago, my dear friend and fellow co-founder Rich Pierson and I, started work on a little project called @headspace. Well, having stepped back from the company last year, and now from the board, it’s time for us to bid @headspace a very fond farewell. THREAD:

@anothercasey Hi Casey, thanks for reaching out! We understand this situation is frustrating. We’ve already sent a reply to the email you contacted us from — please check your inbox (and spam/junk folder) for our message. If you can’t find it, DM us your email and we’ll assist you further.

Hey @Headspace I tried to cancel a few weeks ago and was offered 50% off renewal to stay. Then I was charged full price and your customer support is telling me there is nothing they can do about it, even though I messaged them the same day the charge went through.

Hi there, we’re really sorry to hear about this experience — we never want anyone to feel frustrated, especially when reaching out for support. Auto-renewal reminders are always intended to help, not cause stress, so we understand your concern. We’d really like to take a closer look at your account and see what we can do to help make this right. Could you please send us a DM with the email associated with your subscription?

What a terrible company @Headspace are, auto renewal on 21st Nov with no notification, requested cancellation and refund on the 24th, and they said no! What a joke, mental health app?! @HeadspaceHelp

@mytongueisout Hi! Please send us a DM for further assistance!

@headspace I love you guys, do you think renewing customers could have a sale too this season? 🍁🦃🎄

@ThakurPrakhar Hi! Please send us a DM for further assistance! 🧡

Hi @Headspace , for a few days i have been trying to subscribe to your app using the discount banner on you webpage clicking it leads me to open my app which gets stuck on the logo page. Why dont you want to take my money? 😂.

@laurenevans87 Hi! Please send us a DM for further assistance! 🧡

@Headspace Hi, on today’s daily meditation there was no 5 minute option. Has this been removed? Thanks.

@SewMuchNo Hi Stephanie, we’re sorry you’re having trouble with the daily meditations. Could you please send us a DM with your account details? Once we have that, we’ll be able to assist you directly and get this sorted as quickly as possible.

@Headspace hi…. For the past few days I’ve not been able to play the daily meditations on the app - the “play” button is greyed out. Can you help?

@SoulOfShivani Hi! Please send us a DM for further assistance! 🧡

@Headspace I have code from linkedin, it redirects to play store to open the app, but the app frizzes on start screen, i had to force close app and then within the app there is no way to input the coupon code or anything, just the natural subscription flow

@vdevb We will be in touch soon! 🧡

@Headspace X says I cannot message you. I'll email you.

@Headspace Hi. I'm Vasudev. Registered mail ID vasudev.bitra@gmail.com. The app's homepage has been blank for many days. Please help.

@AZRELAZITGETZ Hi! Please send us a DM for further assistance! 🧡

@Headspace Could you guys respectfully not charge ppl at times you’re supposedly not able to provide customer service? I’m sure such could be an issue w/ ppl dealing w/ mental health💯🐍🌞