@Ashokku65835512 Hey there, we are glad you reached out!
Let us know what we can help you with and we will be with you shortly.
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HomeTown
2.6K posts
Ashok kumar singh@Ashokku65835512
@jagograhakjago @CeoHometown @avnibiyani होमटाउन से किचन क्रय किया गया जिसकी इनवॉइस 31-12-2019 को दी गई उस समय कोविड चल रहा था जिससे किचन को वर्ष 2020 में इंस्टॉल हुआ किचन वारंटी में है।किचन का कुछ भाग खराब हो गया है कृपया मेरे किचन के खराब पार्ट को शीघ्र रिप्लेस करने करे
QAM
@Ashokku65835512 Please help us with your concern so we can assist you further on the same accordingly.
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@jagograhakjago @CeoHometown @avnibiyani होमटाउन से किचन क्रय किया गया जिसकी इनवॉइस 31-12-2019 को दी गई उस समय कोविड चल रहा था जिससे किचन को वर्ष 2020 में इंस्टॉल हुआ किचन वारंटी में है।किचन का कुछ भाग खराब हो गया है
कृपया मेरे किचन के खराब पार्ट को शीघ्र रिप्लेस करने करे
हिन्दी
@katrapatim We regret for the inconvenience caused to you. Help us with the image of your bill copy along with your registered mobile number & mail us on care@hometown.in
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@HomeTown_In I also then took permission and recorded the call and mentioned that I will post this on social media. Still they refused. Very disappointed with this attitude.
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@HomeTown_In just had a telephonic conversation with your customer care. They refused to provide me service for a couple of rocking chairs purchased 3 years back just because I do not have an order no. They refused a supervisor and also refused a call back. Is this how you do CS?
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@HomeTown_In Very disappointed with your product, 4 door wardrobe. It has been just 12 months since the purchase, and the door joint has already come loose. I have purchased from Siliguri West Bengal
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@UtpalDhar12 Greetings from Hometown Mr. Utpal Dhar!
As per our team update, our Customer Service Manager from Home Town Noida connected with you on 16th Sept'24 for your query.
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@HomeTown_In In case you really want to assist then as per the number shared I need a call back from Senior person in services department. Any further delay would lead the matter to be escalated to MD & CEO and on all social media platform with a call to boycott Hometown products.
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@HomeTown_In Is anyone available on the social media handle to reply or this handle is just for namesake. Need urgent revert.
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@UtpalDhar12 Greetings from Hometown Mr. Utpal Dhar!
We regret for the inconvenience caused to you.
Please help us with your invoice copy along with your registered mobile number so that we can assist you better.
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@HomeTown_In What a fast reply. Shame on you for such a delayed reply. I need a urgent call back from the senior person of the service team. Treat this as critical.
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@HomeTown_In Thank you. Is it still possible to purchase more products from Hometown in Bangalore, or has sales been discontinued as well?
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@HomeTown_In quality is suspect. Just one year( a week after warranty), the recliner is unusable. No service in Bangalore.
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@HomeTown_In Got the response that they are helpless and we have to arrange ourselves.
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@conquerer47 Greetings from HomeTown Mr Venkatesan!
Please help us with your invoice copy or Sales order number along with your registered mobile number so that we can assist you better.
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@HomeTown_In ur #customercare is not supporting in sharing the chennai no & nor giving response to help
Needed for shifting a wooden almirah purchased in 2022. #Pathetic response
venkatesan@conquerer47
@HomeTown_In pls share the contact no at chennai stores unable to get it or dm pls urgent
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@sksri11231901 Greetings from HomeTown Mr. S K Srivastava!
We regret for the inconvenience caused to you. Please help us with your invoice copy along with your registered mobile number so that we can assist you better.
Thank you.
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@HomeTown_In Very poor customer care. I complained about bed getting termite attack and damage within a month of purchase from hometown store kolkata. I was told - due to water logging and no warranty, despite bed is on 5th floor and other furniture in the room intact. 👎
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@Kumarbgaurav Greetings from HomeTown!
We regret for the inconvenience caused to you. Please help us with your invoice copy along with your registered mobile number so that we can assist you better.
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@1503_ajay Greetings from HomeTown Mr. Ajay!
Please help us with your invoice copy along with your registered mobile number so that we can assist you better.
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@HomeTown_In
Pls don't buy Home Town products in Tier 2 Cities, I had done Kitchen Work with them 6 months back with Warranty and what not promised by store , now the store is closed and no one to service.
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@JyotiPraka74908 bank. We shall keep you posted on the details of your refund. (2/2)
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@HomeTown_In My order no. 406334429. U can get all details
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@HomeTown_In @jagograhakjago I have booked furniture order no 406334429. Delivery Date was 28th but still not received. Ur call center also not responding . Please cancel my order and refund my money. Yours service very poor.
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@JyotiPraka74908 Greetings from HomeTown! We regret for the inconvenience caused to you. Please note that we are in a process of refund for your order and It generally takes 7-10 working days for the refund to take place due to internal processes of the payment gateway & respective (1/2)
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@JyotiPraka74908 Greetings from HomeTown!
Please help us with your invoice copy along with your registered mobile number so that we can assist you better.
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@Suraj_Prakash_J We regret for the inconvenience cause to you.
Fitment of the part delivered will b e done today
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@HomeTown_In And as per the expectation, the so called technician never called back till date even after writing multiple mails and making numerous calls to their toothless and pathetic customer service
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@HomeTown_In since more than a month, I have been talking to your customer care. Your technician came and took measurements two months back. Still I am struggling to get a simple repair done for a bed despite sharing invoices multiple times. Two months! What a customer service!
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@mahimatiwari We regret for the inconvenience cause to you.
With reference to your concern, we understand that our team had reverted you on email with update that we will be picking up the sofa and repair warehouse, Request your to you please check your email
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@HomeTown_In I shall nvr suggest anyone to buy Hometown furniture. Got defective couch with broken and stuck with fevicol cleverly. Leave behind replacement even repair is awaited since past 1 month. Poorest after sale service.
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