Mark Davies

482 posts

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Mark Davies

Mark Davies

@MarkAt2272

Property Owner & Charity Worker

Lichfield, Staffordshire انضم Aralık 2010
35 يتبع424 المتابعون
Mark Davies
Mark Davies@MarkAt2272·
@edjames_ Does your car have a bed on drivers side with red duvet?
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Mark Davies
Mark Davies@MarkAt2272·
I know theres a lot of negative comments about holiday companies regarding refunds and waiting on hold etc but my experience today through #firstchoice #TUI was excellent. Sophie was very apologetic abt my wait & helpful with my refund. #BeKindToEachother
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Mark Davies
Mark Davies@MarkAt2272·
@Kybotech hello, I emailed Telesales on 25 May, Romeo said the request was sent to customer service and they would contact. I then emailed on 30 May, 6 June, 10th June, still no reply. All I want is pdf instruction for wood kit playhouse bunny stable and saloon. Rgds Mark Davies
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Mark Davies
Mark Davies@MarkAt2272·
@FirstChoiceUK This has been sorted by Sophie today who was both friendly and efficient, a pleasure to speak with
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First Choice
First Choice@FirstChoiceUK·
@MarkAt2272 Hi Mark, unfortunately our Refund Request Form does not accept non-UK addresses. If your parents are wanting to swap for a cash refund they can reach us on 0203 451 2688 (9am - 7pm, Mon - Fri). Thanks ^Ollie
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Mark Davies
Mark Davies@MarkAt2272·
@FirstChoiceUK Good afternoon, I have gone through your refund page which worked ok for me but my parents booking will not register as their address is in France and I cannot change the postcode which is stopping me submitting my request. I paid for their holiday. Please advise
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Mark Davies
Mark Davies@MarkAt2272·
@FirstChoiceUK Hi Ollie, I also tried calling tonight at 1800 for an hour and still no joy, then at 1915 the automated system told me you had closed at 7 and call again tomorrow, please can you change the address on your systems to my address?
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Mark Davies
Mark Davies@MarkAt2272·
@FirstChoiceUK Hi Ollie, thanks for reply. I paid for the holiday you just needed their address at the time, why can’t I change the address detail on the refund form? Thanks Ps on phone today for 3 hrs and cut off 3 times, anything you can do so I can use cash refund form wud be appreciated
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Mark Davies
Mark Davies@MarkAt2272·
Checked into a corner room on the 11th floor @JurysInnsHotels Glasgow, great views of the city
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