Poojitha Shyale
49 posts

Poojitha Shyale
@PShyale
Civil Engineer | Bangalore, India | Dublin, Ireland
Ireland انضم Mayıs 2021
166 يتبع15 المتابعون

@PShyale Do you have a case number for your second complaint? *Ikra
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@EtihadHelp Reaching out to you this time with zero hope, I’ve been a frequent flyer with Etihad since the last 8 years. And during Covid, even after multiple emails/ calls I was never given a refund of my cancelled flight.
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@etihad You’ve literally sent a random 11 digit number. Please provide me with the entire details - Account number/ refunded amount/ the date/ the bank/ the account name it was transferred.
I request you act responsible on the issue.
And what about the no- meal? No concern shown?
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@PShyale Hi Poojitha, we can see that we've sent you the transaction details for the processed refund already. Please contact your bank for further assistance on that. *Kal
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I guess there’s no way me/ my family would ever choose to fly with @Etihad even when the worst days comes!
#irresponsibleflight #Etihad #worstflightever
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@etihad The bank transaction number you have sent isn’t valid. Checked with the bank as well.
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@PShyale Hi Poojitha, we have provided the payment refund bank reference number via direct message. Thank you. *Zoe
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@EtihadHelp Absolute shitty airlines! I had €360 credit which was valid till the 8th March 2023 and now it’s expired 3 months before the actual date. Never ever choosing this airlines. Wrote them multiple emails/ calls - no response. Frauds & scammers!


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@etihad I have checked with my bank and have got no refund. The transaction number you said is invalid. I have emailed you my statement’s. Can you please DM me the transaction details with the bank ending number?
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@EtihadHelp Hi @EtihadHelp, it’s been 9 days and I’ve received no confirmation from your end. Nor is the money reflected in my bank account! Please send me a confirmation of the transaction
@etihad @jagograhakjago
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@PShyale We have asked the team for confirmation of the payment being cleared from our end and will send you a DM once this is received. *Luke
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@EtihadHelp Thank you for the update Luke. But I have already this for 15 times and I will wait one last time and follow up in the next 72h. I hope there I would have received the confirmation by then. @etihad @jagograhakjago @EtihadHelp
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@etihad Funny story, I called the customer care and they told me there’s no update on the case yet. Can you please send me a proof of whatever you’re stating? 3 months and zero funds is received is unbelievable! @etihad @jagograhakjago @Consumer2Court @consumercourtin @EtihadHelp
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@PShyale We have further checked your case, and we have been advised by our Refunds Team that the payment has been cleared from our account on Nov 2022. We recommend to check with your bank or view your statement of account for the same month, and you'll be able to view the refund.
*Ily
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@etihad I’m sorry Ily, it’s sad that what you have stated is not true. I’ve checked my records today (Feb 2023) and there’s amount refunded. Nor have I received any confirmation email regarding the funds. It’s a petty you state false information!
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@etihad I’ve written you tons of emails and messages. Constant follow up on DMs too, have got absolutely no response! Please see attached screenshots!!
Was a frequent flyer but complete regret choosing the airlines!
@etihad @EtihadHelp @EtihadPremium @jagograhakjago @consumercourtin




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@PShyale Hi Poojitha, this doesn't sound ideal to us. Can you please drop us a DM with more details about your concerns, and we'll see what we can do to assist? Thanks.
*Ily
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@adarpoonawalla Covishield is Rs. 800 here in Bangalore @HospitalsApollo it was never Rs. 600!
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Poojitha Shyale أُعيد تغريده


