Portronics

Hi Shaswat Upadhyay, We sincerely apologize for the inconvenience caused. This is certainly not the experience we want you to have. If you are facing any issue with the product, please raise a complaint at support.portronics.com. Our team will review the issue and assist you with the resolution at the earliest.

@Portronics Very poor quality product. Within just 1 month of use, the micro USB cable pin has come loose and is almost unusable. This is not expected from a product with a 1-year warranty. Kindly look into this and provide a replacement. #Portronics #PoorQuality #CustomerComplai

@ajaymishra6489 Hi Ajay Mishra, Thank you for reaching out! For further discussion regarding collaboration, please connect with us via DM.

@Portronics team I am Ajay Mishra from the YouTube channel "Auto Infotech" and I would love to review your Torque X pressure washer in my video. I will return the product if you guys want. Do let me know.

@nsnikhil200 Hi Nikhil, As per the ticket, our team requested some details, which you have shared. Please allow some time for us to process the resolution.

Very disappointing @Portronics My replacement, Tkt ID: 1055931 was approved & I was instructed to destroy the product, which I did. Now it has been 7+ days & the replacement has still not been dispatched due to stock issues. I am left with no usable product. This is unacceptable.

@PratikSampat1 @shadowfax_in Hi Pratik Sampat, We have arranged the pickup with another courier partner. Kindly wait—we will send you confirmation and tracking details within 24–48 hours.

@Portronics @shadowfax_in This is still pending. Same thing happened yesterday again. How long will it take to complete a simple work of pickup?

@shadowfax_in my pickup vide AWB – R18536809382664POR arranged as reverse pickup by @Portronics is being delayed. I have been raising service tickets with you, trying to connect over whatsapp & telephone but to no avail.

@ARUNGAUTAM186 Hi Arun Gautam, Thank you for sharing the ticket ID. We have reviewed your case, and our support team is actively working on it. The resolution is in progress—kindly allow us some time.

Very disappointing experience with Portronics. My Type-C to 3.5mm converter stopped working within days. Support asked me to damage the product for warranty proof, then said it’s out of stock and pushed for refund. Ticket ID: 1063657 @Portronics #CustomerService

@PratikSampat1 @shadowfax_in Hi Pratik Sampat, We apologize for the inconvenience. As the status still shows “out for pickup” today, we’ve escalated this and are arranging pickup with another courier partner. Kindly allow us some time.

@PratikSampat1 @shadowfax_in Hi Pratik Sampat, We have checked your ticket ID 1061053. As per AWB R18536809382664POR (Shadowfax), the status shows Out for Pickup updated today at 1:45 PM. Kindly wait; if it’s still not picked up, we will escalate it to the courier team.

@2007Verma80899 Hi Utkarsh Verma, Our team will connect with you today on your mentioned ticket. Kindly allow some time.

@Portronics Dear sir If you do not want to give my replacement product,please tell me.If you won't,I will order another one. You have been fooling me by saying 10 days, 5 days, but I still haven't received the product. It’s about to be one month.Please tell me Ticket id 1069496

@nsnikhil200 Hi Nikhil, We sincerely apologize for the delay due to stock unavailability. We are arranging it at the earliest, and the tracking details will be shared once dispatched. Thank you for your patience.

My replacement (Ticket ID: 1055931) was approved, but there has been no dispatch or proper update for several days now. Multiple follow-ups have gone unanswered. Facing poor after-sales support from @Portronics

@2007Verma80899 Hi Utkarsh Verma, Kindly wait, our support team will connect with you shortly regarding your issue.

@kulbhushanzvs Hi Kulbhushan Singh, Thank you for reaching out! For clarity and any further discussion, please connect with us over DM.

@Portronics Hi @Portronics, I’m looking to connect regarding a collaboration opportunity with a tech YouTube creator (27K subscribers, ~20K average views, India audience). Could you please guide me to the appropriate team or contact for collaborations? Thank you.

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@RobberYadav94 Hi, We have reviewed your ticket ID 1060031. The support team is working on your issue, and the replacement will be dispatched soon.

Hey @Portronics, it’s been far too long and my order still hasn't been dispatched. Highly disappointed with the service delay. Please look into this immediately. Reference Ticket ID: 1060031 #Portronics #CustomerService #Delay #ConsumerComplaint

Hi Srinivas Naidu, We sincerely apologize for the inconvenience caused. Due to a courier issue, the delivery was delayed and the order got cancelled. We understand how frustrating this must be. We are arranging a call from our support team to assist you further and resolve this at the earliest.

hello @Portronics ordered two items(airlift solo and lithius cell) with order id 1040518 from your website on 12th mar. couldn't pick the delivery call of lithius cell as delivery person's mob no was shown as spam. Later on called that person within hour and he said he will deliver that day itself. He didn't deliver and today its been cancelled. the other item delivery is scheduled on 24th mar. Why is your delivery system so poor and irresponsible. do i need to wait 12 days to get a product...am totally dissatisfied...will never ever buy or refer ur products to any one....never expected this kind of hopeless service from portronics

@aseemrohilla Hi Aseem, As per ticket ID 1031351, we have reviewed your case and confirmed with our support team that your issue is already under discussion. They will connect with you again regarding the same.

@Portronics I get the wrong product . Instead of Bella 2 I get some powerbank. Now you guys want me to follow the steps again. Maybe wait for another month while you keep my money with you without providing me any product. This is just harresment from you and your team

@AnujSin13342110 Hi Anuj Singh, We would like to inform you that once the product is picked up, it goes through a QC (Quality Check). After passing QC, the replacement will be processed as per our standard procedure. Kindly share your ticket ID via DM so we can check and assist you further.

@Portronics just now one of your executives have taken back the prod but in return he didn’t offer me the replacement? In the email it was mentioned i will get replacement of the product why?

@UreachR85620 @amazonIN @grok Hi, We sincerely apologize for the inconvenience. If you are facing any issue with the product, please raise a complaint at support.portronics.com. Our team will review the issue and assist you.

@AmazonIN #AmazonIndia #PrimeMember #CustomerServiceFail order no: xxx-xxxxxxx-6606757 dont ever buy Portronics MopCop 4, 2-in-1 Vacuum Cleaner & Blower. they sell malfunctioning product.. @Portronics is not in business, no X msg since 2021? amazon selling fake products. @grok

Hi Praneet Kiran Mallick, We understand your concern. The USB port is designed for low-power devices like keyboards, mice, and USB drives, and does not support external hard disks due to higher power requirements. We can arrange a call from our technical team to assist you better.

@Portronics Dear @Portronics please help me understand this as to why I can't use my hard disk using the multiport hub.

Hi @Portronics I've dropped an email regarding the MPort 3264 View Three bought from my spouse's Amazon account on 04th March, 2026 isn't working for USB port while inserting my external hard disk. Please advise.

@arunakarsharma @gokwik Hi Anunakar Sharma, As per order ID 1045370, the standard delivery timeline is 5–7 working days. However, our team always tries to deliver your order as quickly as possible.

@Portronics hi PORTRONICS team I have ordered from your official website could you be kind enough to have it delivered latest by 20th March, also requesting additional help from @gokwik if this can be possible, thank you so much in advance.

@BuntyAlbuquerq1 Hi Bunty Albuquerque, As arranged, our support team has resolved your issue. Thank you for your patience.

@Portronics This company every day comes up with lies and deceit. Today they shamefully said they were unable to make a refund payment as the company policy restricts. Bhaiya stay far from this firm. Don't buy your money and products are going to be scammed