Amazon India

Kindly check an email with subject line Your Amazon.in Social Media Inquiry and followup with our team by replying to the same. Please check your registered email address associated with respective Amazon account and also check spam/junk folders as well. You may check the same on our Message Center here: amzn.to/2nCyLLP. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Junaid

We’re sorry to know about the issue you’re facing with the order delivery. We'd like to help you with this, please reach out to us via DM through the 'Send us a Private Message' option below, without sharing your order or account specifics, and we'll do our best to assist. -Kesha

@amazonIN my order is not getting delivered and the logistics team is doing nothing since last 4 days no update Kindly look into the matter

@srabankasta As requested, kindly get in touch with our team here : amzn.to/4fazVdc and we'll assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Anantha

@amazonIN Very Unfortunate to see despite several calls and follow up from customer crew and station manager as well delayed package could not be delivered today. No robust mechanism to mitigate delays. What is the use of prime membership then.

@amazonIN Purchased Tab as prime member but delivery delayed, one days lost with no update, no complaint mechanism customer care refuses to share complaint number saying no complaint number generated. Also executive was not professional reply’s rudely and unprofessional.

@srabankasta The secured chat link provided above will connect you to our team and not the general Customer Service & our support is limited to chat & emails. Please connect with us via link shared earlier. The link is valid for 1 hour to have a chat with our team. -Kesha

@amazonIN This is link to customer care again.

@srabankasta We'd like to have a closer look at this. Kindly connect with our team using the link here: amzn.to/4fdYshG. We will look into it and assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Kesha

@amazonIN DM link not working please reshare

@pareekshyam823 As your issue isn't resolved, please connect with our team via chat by clicking this link here: amzn.to/4eYTpTp and our team will assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Trevor

@amazonIN Why are not reply

@amazonIN plz solve my problem

As previously stated, the India's music streaming market is rapidly evolving, and we're committed to meeting the diverse needs of Indian listeners. Millions of Prime members already use Amazon Music. Now, we're launching Amazon Music Unlimited in India. Amazon Music Unlimited is a premium tier for subscribers who want the best audio quality. Combined with Amazon Music Prime, it helps reach more customers in India. Appreciate your understanding. -Trevor

@amazonIN I will let the consumer court decide in the lawsuit that I will file against Amazon for unethical business practice

@amazonIN I had a paid version of Amazon prime music. Arbitrarily midway, the features of paid version have been restricted and for the same services for which I paid, now I am being asked to pay extra. This is a breach of promise by Amazon. This is unethical business practice.

We're sorry to learn that tracking shows delivered, but you haven't received the order. Most orders, marked as delivered can be found by following the steps mentioned here: amzn.to/2TJZtDo. Additionally, we kindly ask that you 'raise a query' by following the instructions provided on the help page and wait until the specified date. Please reach out to us in case you still haven't received it. -Tanmaya

@amazonIN Have ordered a package which was mentioned delivered, but didn't received till date. Trying to reach your customer service no luck.

@kranthimukkera8 Kindly connect with our team via chat using this link: amzn.to/3SWf3ip, and our team will assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Swathi

@amazon @amazonIN this is atrocious i ordered mobile on 4th July and opted for open Box delivery paid extra money for it. Today delivery boy visited my address and refused to do open Box delivery. I didn't accept my order. #Amazonissue #amazonhelp

Our sincere apologies for any trouble you have experienced with our services. We'd like to help you with this, please reach out to us via DM on AmazonHelp X (formerly Twitter) Account here: amzn.to/4ezGeH3. We'll do our best to assist you. Further, please don't include any personal or account information. -Abrar

@amazonIN your services truly suck ijbol

We're sorry to hear of these issues with your delivery. We'd like to have our team review and escalate these concerns further. Please connect with us via DM on our @AmazonHelp account here: amzn.to/4vB0HBS, without disclosing any personal account details, so we can offer next steps. -Rob

@amazon @amazonIN teach your delivery partners some basic rules of delivery he or she can’t enter and deliver my product without me allowing them to enter my building. Also asked your executive to check and confirm before calling.

@Rishika2503 We apologize that your orders have marked as delivered but haven't received. Hope you have checked with your neighbor/security. For further help, please reach out to us via DM on AmazonHelp X (formerly Twitter) Account here: amzn.to/4wIrqxk. We'll do our best to assist you. Please don't include any personal or account information. -Sumit

@amazonnow @amazonIN such poor service! Can’t even reach the delivery guy because his phone is busy and he has marked my order as delivered on the app.

@Anc3438 Apologies for the unpleasant experience you've had with your order. Please reach out to us via DM on AmazonHelp X (formerly Twitter) Account here: amzn.to/4wIr2Po. We'll do our best to assist you. Further, please don't include any personal or account information. -Snigdha

@AmazonIN! I received a product that doesn't match what I ordered, and now your support team is refusing to process my refund. I've attached photos of what was delivered for reference. Please review the evidence,take responsibility, and resolve this issue. Id 17139462329639540

@PureNonVeggie We understand your concern. Please connect with our team over chat here: amzn.to/44JxhXf so that we will check and assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Karthik

@amazonIN Hi I am not able to access the link. I want to raise a complaint as from my location the delivery is taking more time plus returns are not taking place. I am a prime user and I have never face any issues like this ever.

@amazonIN Hello I was talking to your customer care but the call dropped. They are not calling back. Plus it is very difficult to speak with an actual person. The AI chatbox is not helping resolve my issue.

We apologize for your negative experience with a defective item and our support team. We'd like to escalate this for you. Please reach out to us via DM on AmazonHelp X (formerly Twitter) Account here: amzn.to/44ldUDA. We'll do our best to assist you. Further, please don't include any personal or account information. -Sumit

Now Amazon India customer care is of no support. I contacted due to a defective product issue through chat. One will ask all details and leave the chat. Another joins and then leaves the chat. Yesterday 7 or 8 executives joined the chat and left without any resolution @amazonIN

We understand from the previous correspondence that your issue regarding cashback hasn't been resolved. We'd like to escalate this further. Please reach out to us via DM through the 'Send us a Private Message' option below, without sharing any personal or account information, and we'll do our best to assist. Further, please don't include any personal or account information. -Jessvica

@Vino2wards If you order eligible items before the specified cut-off time shown on the product detail page and during checkout, we will deliver those items based on the order confirmation, provided you reside in an eligible pin code area. -Swathi

@amazonIN It was there before for goregaon mumbai... Now not available.. Why?

@amazonIN Team, why there is no next day delivery in Amazon nowadays?