Portronics

@swarraj Hi Swarna Rajagopalan, Kindly share your ticket ID via DM so we can review your case with the support team and assist you further.

@Portronics So I went through the drill and Portronics scheduled a pickup but wanted the original box and its other contents. Well, this is not stuff I keep so after all the righteous clucking, they 'rejected' their headphones. So shall I. Don't buy Portronics. Lifespan <6 months.

Another pair of headphones, this time @Portronics Muff M6, bites the dust. Working fine (though extra bass, used only occasionally) on Friday, it died yesterday, won't stay switched on long enough to connect. Laptop cannot detect though phones still could.

@Subhodynamics Hi Subhadeep Pathak, We have escalated the ticket ID with our support team. They will revert to you on the same ticket soon.

@Portronics I appreciate polite customer support interactions, but repeated template responses without a real resolution timeline become frustrating — especially when the issue affects day-to-day work. I hope @Portronics can provide a proper resolution and clearer communication going forwrd

Hi @Portronics This Tweet chain is regarding Reference Ticket ID:1127731

@yash10261539 Hi Yash, Apologies for the inconvenience. We have escalated your ticket ID with our support team, and they will revert to you soon.

@Portronics i order ruffpad from protonics .con pad was not working no replacement support it has been already 5 days already raised ticket worst service Ticket ID:1138653 @Portronics please provide me refund

@Kishnani_T @BlueDart_ Hi Tushar Kishnani, Apologies for the inconvenience. Kindly share your order details via DM so we can check and update you.

@Portronics you should stop working with @BlueDart_ pathetic service. I was expecting a delivery yesterday and when I checked the system it showed C'Nee Shifted From The Given Address. Today Bluedart days RTO initiated by customer but I did not initiate. I'm at the location.

@idevashishroy @amazonIN Hi Devashish Roy, Apologies for the inconvenience caused. We understand your concern regarding the battery swelling issue. Kindly raise a complaint on support.portronics.com and share the ticket ID with us so our team can review and assist you further.

@amazonIN @Portronics Bought a Luxcell wireless powerbank in 2024. The battery has now started expanding from the sides and cracked the outer shell. Due to safety concerns, I stopped using it and disposed of it immediately to avoid any mishap. Please look into this issue urgently

@hirenkhandeka Hi Hirenkhadeka, Apologies for the delayed process. Our team is actively working on your ticket and trying to resolve the issue as soon as possible.

@Portronics @PortronicsIndia Ticket ID: 1125281 I was promised a replacement on 28 April within 2–3 days. Today is 14 May, and more than 15 dayshave passed with no replacement, only repeated template replies.I already posted once and got no response. Is this your customersupport?

@satyumm077 Hi Satyam, We sincerely apologize for the inconvenience. If you are facing any issue with the product, please raise a complaint at support.portronics.com. Our team will review the issue and assist you.

@Portronics Hey There are two of your products are useless @Portronics kindly do change them or refund my money you are scammers

Clean air. Clear mind. Because the real flex these days is protecting your peace… and your lungs. 🌿✨ Featuring the all-new Portronics Air X Portable Room Air Purifier keeping my space fresh while I stay locked in. Shop Now - portronics.com/products/air-x… . . #Portronics #AirX #CleanLiving

@tweeterrant Hi, Apologies for the inconvenience. Kindly share your ticket ID via DM so we can assist you with your issue.

@Portronics I had purchased a 65W charger adaptor in Nov. It stopped working a month ago. I has 6 months warranty and i Registered for warranty 15-20 days back. The last date of warranty is today. Again today I Registered. Theres no response as on date.

@Cha_hanz_ Hi Hanz, We sincerely apologize for the inconvenience. If you are facing any issue with the product, please raise a complaint at support.portronics.com. Our team will review the issue and assist you.

Hey @Portronics I bought your wired earphone from blinkit a month ago and today suddenly they have stopped working also there is no damage to the product. It does have warranty of 6 months but I can't find where to claim it please help me out.

@Jaderabbito4 @jagograhakjago @ConsumerVoice Hi Khalandar, We have escalated it with our support team. They will revert to help you understand the warranty claim process.

@Portronics You asked me to "Cut/Damage the product into 7-8 pieces" to approve a replacement for my 3-month-old mouse (Ticket ID:1138590). Instead of taking the broken mouse back, you want me to destroy it? @jagograhakjago @ConsumerVoice — Is this legal?

@ArunNK_1604 Hi Arun NK, Apologies for the delayed process. We have escalated it with our support team, and they are trying to resolve your issue as soon as possible.

@Portronics I request you to kindly expedite the process and provide a clear timeline for the replacement. If this cannot be resolved promptly, please escalate this matter to the appropriate team or authority who can provide a proper and logical closure

Extremely disappointing service experience with @Portronics. Ticket ID: 1094019 Product pickup done, but took over a week just to confirm receipt Zero transparency on what repair was being done Promised a technician callback – never happened

@Nitinkeswal17 @consaff @jagograhakjago Hi Nitin Deswal, We have shared the replacement tracking details on your ticket. Kindly check.

@Portronics More than 1 month now. First pickup delays/cancellations, then return completed, but replacement still not dispatched. Earlier you offered an equivalent gift card, now again same “2–5 days” reply. Please give resolution. Ticket: 1117862 @consaff @jagograhakjago

@Msk84067Msk Hi Aeren, We have shared the replacement tracking details on your ticket. Kindly check.

Still no resolution from @Portronics even after multiple emails, calls, & tweets. More than 16 days have passed, & customer support keeps giving false assurances without any real action. Ticket ID: 1127351 One of the worst service exp. I’ve faced. #Portronics #CustomerService

Hi Bharath Singiri, While selecting the warranty registration option, the page will open where you need to scroll up, fill in the required details, and submit the form to register your warranty. You can also register directly here: portronics.com/pages/warranty…. If you still need assistance, please DM us and we will arrange a call from our support team.

@Portronics How do I register for warranty? The Warranty landing page just says Warranty Registration. It's a just a scam, right? That 6 months warranty is just for show? I mean who would register a 200rs product? 😅 portronics.com/pages/warranty…

@sunnymahnarvlog Hi Sunny Mahnar, Apologies for the delayed process. Our team is actively working on your replacement issue and regularly updating the status on your ticket. Kindly wait, we are trying to resolve your issue as soon as possible.

@Portronics 21+ days ho gaye warranty replacement ko. Old product pickup ho chuka hai but replacement abhi tak nahi mila. Ticket ID: #1119903 Please send my replacement ASAP. I have all proofs & screenshots. Very disappointed with the service. #Portronics #WarrantyClaim

@Feb030223 Hi KUMAR, We sincerely apologize for the inconvenience. If you are facing any issue with the product, please raise a complaint at support.portronics.com. Our team will review the issue and assist you.

@Portronics please help mere powerbank ne suicide attempt kar liya hai 😭 please hospital kaha pe hai batao mumbai me

@Msk84067Msk Hi Aeren, We have escalated your ticket ID with our support team. They will revert on the same ticket once there is an update. Kindly wait for a while.

Even after posting here & receiving a call from @Portronics, there is still no resolution of my complaint. Just more promises & no action. It has now been over 15+ days for Ticket ID 1127351. Extremely disappointed with this kind of customer support. #Portronics #CustomerService

@KrunalShah11088 Hi Krunal Shah, Apologies for the delay. Our team is actively working on your ticket ID 1122157, and the replacement will be dispatched soon.

@Portronics Power Bank purchased on 02/04/26 returned due to defect on 12/04/26 and till today I have not received replacement. No Call back or Information on replacement yet. Simple reply “wait for few days”. It has been a Month but no escalation. Ticket Id- 1122157. Pathetic

@GovindV37264897 Hi GV, We sincerely apologize for this experience and are deeply concerned about the incident. Kindly share your contact details via DM so our team can connect with you and assist you on priority.

🚨 @Portronics is selling DEATH TRAPS! 💣 Their replacement power bank literally caught fire in my house today. The first one had a swollen battery, and this replacement unit almost burnt my home down. I have full video proof and I'm filing a case in Consumer Court. ⚖️🔥