ViberHelp

You can find the answer to almost any Viber question on our newly designed support website! Check it out here 👉 support.viber.com

@iamtjazcizej Hello, Your case is still being look into. Kindly please wait for our team to reach out back via email as soon as possible.

@ViberHelp Hi, I contacted support 4 days ago (ticket #15254228). I provided all requested info but got no reply since. Can you please check this?

@mehullmehta @Viber @Viber_India Hi! Could you please share the ticket number?

@Viber @ViberHelp I purchased Viber Out World Calling yesterday, but my calling is still not activated after 12+ hours. No response on email support either. This is impacting my ability to contact clients. Request urgent resolution.@Viber_India

@UGorican71086 Hello! Please submit your request via vb.me/support

@ViberHelp I also waited several times for 3 days and nothing changed. #Viber #ViberHelp #Support

You can find the answer to almost any Viber question on our newly designed support website! Check it out here 👉 support.viber.com

@coinprof Hello! Kindly reopen a ticket with us here via vb.me/support

@ViberHelp I have submitted every details via this channel twice. No ack email, so how do I track my ticket?

@ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.

@alaskaaaaaaA13 @Viber Our agents have sent you a reply to one of your tickets. Kindly follow the instructions in the email. Please note - we can only provide assistance via the ticket to protect your privacy. Thank you.

@Viber I beg you! Scammers make a newsletter again. Today they changed the date of birth again to 12.03.Please give me back my viber 😭😭😭 From 9.03 I write in support! @ViberHelp @Viber Support Ticket #15013605 and #15000999

Rakuten Viber's mission is to connect people around the world freely and securely. We do this no matter who they are or where they are from. When faced with an interruption of service, whenever or wherever it is, we are guided by these principles to keep our service accessible, and to enable our users to be connected.

@alaskaaaaaaA13 @Viber Our team is reviewing your issue and will contact you as soon as possible. Thank you for your patience!

@ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

@alaskaaaaaaA13 @Viber Hello! Kindly open a ticket with us via vb.me/support

@Viber @viber @ViberHelp Please . It is important for me to regain access to my personal Viber. My number belongs to me without changes. I answered all the questions. But I didn't get an answer from you. My Viber was hacked by scammers on 9.03 at 15:00 (Ukrainian time)

@funkyuname @Viber Hello! Kindly reopen a ticket with us here via vb.me/support

@Viber @ViberHelp (2) I've opened multiple tickets, each one gets absolutely ignored - now 2 weeks passed without an answer. Today I received this "Hello, We have resolved this ticket, as we haven’t received your feedback in some time."

(1) @Viber @ViberHelp My mother's viber account through which she runs her small business has been blocked. Most likely because it was marked as spam because she sends news to all her clients in Viber - clients which have explicitly agreed for the messages.

@DooSmart99958 Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

"Hi @ViberHelp, my Viber activation failed. I submitted a ticket but haven't got a reply except for the automated email. My ticket number is [#14957892] Could you please help?"

@alaskaaaaaaA13 Kindly please wait for our team to look into your case and follow up on the same email thread.

@ViberHelp I replied to the letter 5 hours ago. There is still no answer. I have attached the documents and our information that you asked for.

@alaskaaaaaaA13 We already have sent you an email. Kindly please check your inbox for our response. Thank you.

@ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!

@morescode1 @BarzanSadiq Hey! We need your number to check out this issue! To protect your privacy please open a private ticket here: vb.me/support

@ViberHelp @BarzanSadiq Hi my number was blocked pls help

@hlaing91196 Hello! Kindly open a ticket with us via vb.me/support

@ViberHelp I'm from Myanmar and trying to activate Viber on my new phone.I have waited for days but still not receiving any SMS or call.Please Help!!

@hr7ttpyxpy Hello! We will be happy to assist. Kindly open a ticket with us and we will contact you as soon as possible - vb.me/support

@ViberHelp Having issue in registering my number, I’ve tried to register other numbers it didn’t work. I’ve also raised multiple customer complaints got tickets but not a single response or email from you guys. Can I have this one fixed immediately

@ksbg95 Hey! We need your number to check out this issue! To protect your privacy please open a private ticket here: vb.me/support

@ViberHelp Hello, I have submitted 3 support requests regarding my blocked phone number (+359XXXXXXXX) and have not received a response from a support representative. It has been nearly two weeks since my last request (Feb 19), and my number still shows “Activation failed”

@moreobuvi @Viber Hi, Unfortunately, for security reasons, we are unable to unblock your number at this time.

@ViberHelp @Viber My shoe wholesale business "More Vzuttya" (FOP, Ukraine) is mistakenly blocked for 14 days! 🚨 Email support is stuck in a bot loop. I'm losing B2B clients daily. I have official documents to prove legitimacy. Please get a HUMAN agent to check my DMs! 🙏

@mukilands Hello! We will be happy to assist. Kindly open a ticket with us and we will contact you as soon as possible - vb.me/support

@Thuya781998 Hi, kindly open a support ticket so we can further assist you with this: help.viber.com/hc/en-us/reque…

"Hello @ViberHelp, my account has been blocked for over 3 days for security reasons. I already received a system email but no action was taken. Can you please help me unblock my number? #ViberSupport"

@Micha816618 Hey! We need your number to check out this issue! To protect your privacy please open a private ticket here: vb.me/support

@ViberHelp I cannot log in to my account.