ViberHelp

You can find the answer to almost any Viber question on our newly designed support website! Check it out here 👉 support.viber.com

@KseniaV58355307 Hi, kindly open a support ticket so we can further assist you with this: vb.me/support

@ViberHelp Hello. My number +380631210981 was blocked by mistake for spam. I never sent spam or mass messages. The block happened after posting an ad on OLX. Please review and unblock my account manually. Thank you.

@KseniaV58355307 Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

@ViberHelp Good afternoon.My number +380631210981was mistakenly blocked for spam.I did not send mass messages and use Viber only for personal communication and communication on the ad on OLX.After publishing the ad, the number probably received mass complaints.Please

@yumiko1963A Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

@ViberHelp コミュニティに参加をタップするとログアウトしてしまうのはどうしたらいい

@Bakoothman96 @Viber Hello, we have escalated this ticket. Thank you.

Hey @ViberHelp @Viber, I need an urgent update on Ticket #16678991. This is a safety matter involving phishing and data harvesting in verified communities that I originally secured. The badge is being misused to mislead users. Please escalate this to your Trust & Safety team.

@Nicos18 Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

@ViberHelp Hi, there are issues with Viber Out today? Every contact I call I have this error: "Contact unavailable". Thanks.

@AnujLove4u Hi, kindly open a support ticket so we can further assist you with this: help.viber.com/hc/en-us/reque…

@ViberHelp My Mobile Number - +919711416269 I was sending new year message to my Thai and Myanmar Friends which your system detect as SPAM and they have blocked my account. Can you please unblock my account so that I can reconnect my friends.

@kostiao @Viber Hello. We have sent a reply to your email. Thank you

@Viber @ViberHelp @ViberHelp I have open ticket #16441606. Last response was 5 days ago after I provided full data, no updates since. Can you please escalate?

Rakuten Viber is teaming up with DoubleVerify to offer advertisers: • Clear insights into ad performance • Visibility into where ads appear • Leverage over invalid traffic Read more about the partnership: forbusiness.viber.com/en/blog/post/r…

@YevhenKilihin Hello. Your issue is under investigating process with the relevant team. We will contact you as soon as possible. Thank you for your patience!

@ViberHelp @ViberSupport @ViberHelp My business account is blocked for 8+ days with no real support. Ticket: #16435236 1500+ clients affected. Please escalate urgently.

For those of you who are still experiencing issues, we are aware of the situation and continue to work towards stabilizing the service. We're eager to get you back in touch with your friends and family as quickly as possible. As always, we thank you for being so patient!

@AnujLove4u @Viber Hi, kindly open a support ticket so we can further assist you with this: help.viber.com/hc/en-us/reque…

@ViberHelp @Viber How many time and how many ticket I have to generate. My Account - +91-9711416269 is blocked for 1 Month. Sending New Year message is Spam?? Ticket No - 15995621 Ticket No – 16026560 Ticket No - 15995621 Ticket No - 16026560 Ticket No - 16433557

@kostiao @Viber Hi! We're investigating the information provided in the ticket, thank you for your patience.

@Viber @ViberHelp @Viber please escalate the support ticket #16441606 I have no reply for the support team and need to get back my account.

@YevhenKilihin Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

@ViberHelp @ViberHelp 7 tickets: #16284343, #16307198, #16333183, #16353449, #16384869, #16409700, #16435236. No solution, only auto replies. One closed unresolved. Escalate to human, review all, fix urgently. Account blocked, affects business.

You can find the answer to almost any Viber question on our newly designed support website! Check it out here 👉 support.viber.com

@siglinskaa69063 Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

@ViberHelp заявки на сайте по моей проблеме закрываются автоматически, мне нужна помощь живого человека, а не робота! Уже больше 20 дней аккаунт ошибочно заблокирован при переносе на Huawei, данные под угрозой. Помогите, живой сотрудник, а не робот, решить мою проблему!

@siglinskaa69063 Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

@ViberHelp Более 20 дней Viber в режиме «только чтение» после переноса на huawei. Четыре тикета закрыты роботом: #15930466, #16298780, #16033662, #15952388. Нужна ручная проверка живым человеком. Откройте ЛС, пожалуйста, чтобы я передала номер. Спасибо!

@YevhenKilihin Hi, Thanks for reaching out! We need your number to check on this issue. To protect your privacy, please open a private ticket here: vb.me/support Thank you!

@ViberHelp @ViberSupport my number was wrongly blocked as spam. No real support for 7+ days, only bots. I run a real business and can’t contact clients. Please escalate to a human ASAP.

@Ethan147222 @Viber Hi, kindly open a support ticket so we can further assist you with this: help.viber.com/hc/en-us/reque…

Hello @ViberHelp ,@Viber my account [+66804456331] has been deactivated/suspended without any reason. I have already submitted a support ticket but haven't received a resolution yet. Could you please check it for me? It's urgent for my work. Thank you. myTicket ID - 16349868

@siglinskaa69063 Hi, Thanks for reaching out! We need your number to check on this issue. To protect your privacy, please open a private ticket here: vb.me/support Thank you!

@ViberHelp Здравствуйте! Очень нужна ваша помощь с заблокированным аккаунтом. Не могу написать вам в личные сообщения, inbox закрыт. Пожалуйста, напишите мне или откройте ЛС. Спасибо!

@Evangel97551222 Hello. Your number is temporarily blocked for security reasons. We'll go over your request and unblock your number if possible.

@ViberHelp Done. Let us see if this is resolved. I hope there is a real human and not automated AI response.

@ViberHelp my number is still blocked and previous support said it's fixed but it isn't. Can you assist?

@gold27701 Hello! They were closed. Please open a new ticket here: vb.me/support Thank you.

@ViberHelp There are three open tickets about this problem. You have an automatic response with no promised resolution

@ViberHelp trying to register as a first-time user for 13 days. My number is incorrectly flagged as spam. I have submitted 3 tickets (#15955101, #16081097, #16188280) and only receive bot replies promising a 3-day review that never happens. Please have a human white-list my #.