ViberHelp

You can find the answer to almost any Viber question on our newly designed support website! Check it out here 👉 support.viber.com

@DesislavaTsvet Hello. We will review your request, please wait a reply via email. Thank you for your patience!

@ViberHelp Hi @ViberHelp, I need assistance with my account (+359898505494). I cannot send messages (red exclamation mark). I opened Ticket #18049774 three weeks ago with no response. Could you please review and unblock my account? Thank you!

@JohnSmith72832 Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

my outgoing messages are stuck on account (+959796491859). Ticket ID: #18380370. Please help unblock it as soon as possible. @ViberHelp

@KyawzayarHicem Hello, Your number is temporarily suspended by an automatic security process. We must make sure that a real person owns the phone number and that the account is not compromised.

Hi I submitted a request regarding the outbound block error on my account (+959775164114) 1 days ago (Ticket ID:18343511 This account is essential for my daily communication. Could you please check the status of my request and help unblock it as soon as possible? @ViberHelp

@KyawzayarHicem Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

Viber outbound blocked @ViberHelp

@cjqb9y Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

@cjqb9y Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

@byineo @Viber Hello, please open a private ticket here: vb.me/support Thank you!

@ViberHelp @Viber It is no help. I will only open that useless ticket if you guarantee I can talk with actual human being. Can you?

.@Viber & @ViberHelp are useless af. Blocked me because I sent many messages to my contacts which I’d always making conversation with. I can’t even get live support which they give to every premium user. Don’t ask me to open another tickets, just refund subscription fees please

@byineo @Viber Please open a private ticket here: vb.me/support Thank you!

@Dorisniuydo Hi, Thanks for reaching out! We need your number to check on this issue. To protect your privacy, please open a private ticket here: vb.me/support Thank you!

@ViberHelp Please escalate my case to a human review team. I do not need an automated response. I kindly request a manual review of my account.I can provide evidence to prove that I met these contacts at the exhibition

Hey! Thank you all for reporting this issue. We are aware of the problem, and it should now be resolved. Please relaunch Viber, and let us know if the problem persists.

@Dorisniuydo Hi, kindly open a support ticket so we can further assist you with this: help.viber.com/hc/en-us/reque…

@ViberHelp Manual help！！！no bot！！！！！！！！

@Dorisniuydo Hi, kindly open a support ticket so we can further assist you with this: help.viber.com/hc/en-us/reque…

@ViberHelp Hi Viber Team, my account was restricted after I contacted some business contacts from an exhibition. I believe this was a misunderstanding, as I never intended to send spam or disturb anyone. My support ticket is #18214074. Could you please help with a manual review? Thank you.

You can find the answer to almost any Viber question on our newly designed support website! Check it out here 👉 support.viber.com

@kurtiekinsss @Viber Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

@Viber @ViberHelp Having an issue with unblocking my number, I've submitted multiple support tickets already via support and by live chat support still no update after weeks have important contacts and work related group conversations in that I need to access

@rep_09 @Viber Hello, thanks for reaching out! To protect your privacy, please open a private ticket here: vb.me/support Thank you!

@ViberHelp @viber hello, I have had the 'activation' error since Thursday (2 days ago) and I opened tickets, (Tickets 18230932 and 18250324). I'm not getting any answer... Please help!

@byineo @Viber Hello, thanks for reaching out! To protect your privacy, please open a private ticket here: vb.me/support Thank you!

.@Viber @ViberHelp I’m your loyal customer who had always subscribed your premium version and you blocked me for no reason at all. Your Viber plus live support doesn’t even help, it is 4 days now & still the same bot I had to speak again and again. #secondtimeposting 😭

@Alphajuan24 @Viber Hello! Thank you for contacting us. Please open a new ticket here and we will re-check your issue: vb.me/support

@Viber @ViberHelp I’ve had an unresolved support case since February 2026 with multiple ticket numbers and have been unable to obtain a manual review. Could someone from the support team please assist?

@burns_jack72476 Hi, Thanks for reaching out! To protect your privacy, please open a private ticket here: vb.me/support Thank you!

@ViberHelp Dear Viber Support, ​Regarding my open ticket # 17894979:The situation has escalated.After reinstalling the application,I am now completely unable to access my account at all. Your system refuses the activation process for my number.​I need manual intervention from you

@Jessicasze1028 @Viber Hi, kindly open a support ticket or wait for a response if you already opened a ticket so we can further assist you with this: help.viber.com/hc/en-us/reque…

@Viber @Viber @ViberHelp My account was blocked by system error. I submitted an appeal over a week ago but received no update. My Ticket ID is #[18054580]. Please help check and escalates this to the support team. Thank you!

Rakuten Viber's mission is to connect people around the world freely and securely. We do this no matter who they are or where they are from. When faced with an interruption of service, whenever or wherever it is, we are guided by these principles to keep our service accessible, and to enable our users to be connected.

@iamcherrypie8 Hello! We will be happy to assist. Kindly open a ticket with us via - vb.me/support

@ViberHelp My sim is hacked and used to register to viber. What to do?

@Fangirl24807478 Hi, Thanks for reaching out! To protect your privacy, please open a private ticket here: vb.me/support Thank you!

My phone number is blocked. My ticket #18074945 has had no response for 4 days. Please help me escalate this. I need my account back pleaseee. @ViberHelp