@O2 trying to connect accounts for my Volt benefits and this is the page we get every time?

@fancypants018 🤔 Have you been able to access My O2 before or is this the first time you're using it?

@O2 I have access to my o2 and the account is signed in. Click the link to say I’m a customer of o2 & virgin to link for my volt benefits and that’s the page I get every time

@fancypants018 Thanks for confirming. Have you tried deleting and reinstalling the app? Also, give the web version of My O2 a try 👉 bit.ly/3aI6p19

@O2 It’s the same through the app and through the website. Just will not go to the page

@fancypants018 Has your Virgin Media broadband has been active for more than 14 days? Please drop us a DM. twitter.com/messages/compo…

@O2 Yes. I go to the o2 site and click ‘customer of both’ it then asked me to sign in, and then this page shows up as if it’s not there at all. VM account is fine and o2 account fine but won’t open the page to even link them together