@O2 any idea why I can’t upgrade for free today (30th May) even though the below says I should be able to? Kinda confused.

@Staytuneddisco Hello, when it comes to upgrade if you already have a device with us that is active, and you are still paying for the plan to upgrade you would need to pay off the device plan, or you will be billed for two devices. twitter.com/messages/compo…

@O2 Thanks for the reply, but the screenshot is misleading. It says I can upgrade for free… on the 30th May.. which was yesterday?