Alan Trefler

Check out my latest article: How Socrates and Generative AI will change the face of corporate learning linkedin.com/pulse/how-socr… via @LinkedIn

I'm incredibly excited to be back onstage in Las Vegas for #PegaWorld iNspire! It's always a pleasure to hear our clients tell their stories, and this one from Aflac is truly amazing. And we can't forget how valuable it is to see the power of Pega. pe.ga/3Lb0n9o

I'm excited about the possibilities this technology can bring to our clients. Combined with Pega's industry-leading AI-decisioning and workflow automation capabilities, we plan to make generative AI enterprise-ready to help organizations. pe.ga/3KQjpBu

We’re heading back to Las Vegas for #PegaWorld iNspire! I can’t wait to connect with our terrific clients, fantastic partners, and the incredible Pega team in-person. Registration is open. See you in June! pe.ga/2qrE16n

Terrific insights from Deepak Visweswaraiah, Pega’s vice president of platform engineering, on the impact of Voice AI and Conversational AI. A keen discussion on how this technology will transform organizations' customer interactions. pe.ga/3gIMXEy

I am thankful for a team that continues to demonstrate the best of Pega’s values, who innovates to deliver the best offerings in the industry, whose passion drives deep and lasting client relationships, and who genuinely cares about our communities and each other.

A must read article on the White House’s newly launched AI Bill of Rights. Pega’s director of AI labs @PetervanderP shares his insights and what it means for US companies. pe.ga/3U12L3S

Pega continues to transform for the future, and today we announced the latest edition of the Pega Infinity software suite. This latest release expands AI capabilities so enterprise users can work faster and smarter to drive real results. pe.ga/3T56Qnf

I'll be at #Sibos in Amsterdam on Oct 10 -13. I'm looking forward to connecting with clients and partners on the critical topic of progressive finance for a changing world. Let me know if you're coming, would love to see you there! pe.ga/3SLC5Dm

The Forrester Total Economic Impact of Intelligent Automation with Pega Platform study found that organizations are reducing inefficiencies, increasing productivity, and adapting to change faster. Our clients are achieving tremendous results! pe.ga/3qCpS81

As more and more organizations adopt AI technology, it's crucial they take the steps to mitigate bias. Elizabeth Adams, Chief of AI Ethics does a tremendous job helping enterprise leaders make smart decisions and create fair and unbiased AI. pe.ga/3RbNpZa

A big thank you to our 2022 summer interns, you brought tremendous energy and value to Pega! I had a fantastic time joining you during your Coffee Break Series and meeting so many of you.

I’m looking forward to speaking at NASSCOM’s Xperience AI Summit. I’ll be discussing one of my favorite topics – empathy and AI, a topic that is crucial to business success and customer engagement. Register and tune in on August 10th! #NASSCOMXperienceAP bit.ly/3bLmFPG

@bookingcom is one of our many amazing clients with an incredible success story! See how they've ensured their front-line teams are offering the best service to every customer, every time. pe.ga/3zWSYUR

I had a fantastic time chatting with @DonFluckinger about sentient AI! We had a timely discussion on whether sentient is a crucial piece to chatbot technology. bit.ly/3ByiZLr

@DonFluckinger It was a pleasure chatting with you!

FEATURE: #AI #Chatbots — sentient, humanesque, or not — have a ways to go before they’re effective. But it’s not all their fault, say experts like @AlanTrefler @cajundiscordian @Genesys @TechTargetNews @futurecommerce @dnm54 techtarget.com/searchcustomer…

Pega receives the top score out of 11 vendors in Forrester’s current offering category for CRM providers. I want to send a huge congratulations to all the teams who work vigorously to ensure Pega Infinity provides the most value to our clients! pe.ga/3S6H5mu

Congratulations to the 2022 @YearUp graduates! I wish you all success and happiness in your future endeavors! bit.ly/3PHvxo3

In @pega's new 2022 workforce trends report, we surveyed thousands of workers across the globe to understand the increasing day-to-day complexity faced by workers and how organizations can adapt to best respond. pe.ga/3O9kmmn

Pega understands what real-time means! I’m tremendously proud of the teams who work diligently to make sure Pega’s Customer Decision Hub provides the most value to our clients. Congratulations on this accomplishment. pe.ga/3Nf9bsU?utm_ca…)