Booking.com

Hi there, thank you for reaching out to us. We regret that you have encountered difficulties when attempting to contact our customer service team. We acknowledge that your flight has been canceled, however, regrettably. We are unable to assist with Flight reservations through social media, but if you need support, you can contact our Flights team using this link: book.i.ng/6187sID2N, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677

.@bookingcom my flight do Dubai has been cancelled and there has been absolutely no way of getting through to anyone at Booking.com . I have tried Live Chat 5 times and called, was left on hold for an hour, then hung up on - TWICE I have DM’d you- REPLY!

Hi Alan, we regret knowing your situation regarding on your refund. However, we're unable to assist with Flight reservations through social media, but if you need support, you can contact our Flights team using this link: book.i.ng/6187sID2N, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677

@bookingcom my flights have been cancelled by the airline but the chat function on your website won't help me (it literally closes the chat) because it's more than 5 days until my flight would have flown. This isn't on. How can i get my refund please.

Thank you for your message, Taghreed. We’d like to see how we can help you with your complaint and, we regret to hear about the challenges you faced with your reservation. We always suggest communicating any issues directly to the accommodation provider during your stay, as it's in their best interest to ensure your stay is as comfortable as possible. For us to help you here, please send us a private message with the following information: • Confirmation number: • Pin code: • Name on the reservation: We'll get back to you as soon as possible. Alternatively, for immediate support, you can always give us a call here: book.i.ng/6187sImrv.

@bookingcom ❌❌❌ Booked a “sea view” room but it’s nothing like advertised. Very poor condition, bad location, no services, and terrible road access. Host is unreachable after taking payment. I need a refund ASAP.

Eurovision is bringing pop music back with a bang to the city where four young men (with four great haircuts) arguably invented it: Liverpool! PS. Pack your hiking boots as well as your high heels 🥾👠… book.i.ng/6010gpbpn 👀🇬🇧

@sKahwai Thanks, Sarah! We'll keep an eye out for your message. Feel free to send it anytime, and we’ll be ready to help. twitter.com/messages/compo…

@bookingcom Thanks. Will DM

@bookingcom Why would you charge for a booking that was cancelled? The administrator tried reaching out to you but you don't respond. Please get in touch

@VickyVikne61042 Hi Vicky, it's unfortunate to hear that your flight was cancelled. We strongly advise against sharing confidential information publicly and kindly request that you delete it. We also ask that you send us a direct message. Thank you for your cooperation and understanding. twitter.com/messages/compo…

Hi there, thank you for reaching out, and we regret to hear about what happened with your reservation. Unless a cancellation is requested, we do not cancel reservations on our end. We’d be happy to check what happened in your case, so we can assist you further. To help us look into this, please send us a private message with the following details: - Confirmation number: - PIN code: - Name on the reservation: Once we receive this information, we’ll review the situation and update you accordingly.

@bookingcom On 08-Feb-26, I made a payment of AED 2,899.99 for a hotel reservation through Booking.com. Without any prior clarification, my booking was cancelled, and I was issued a partial refund of only AED 487.48. . I kindly request a full refund

Hi Gaurav, for accommodation booking requests, please DM us your confirmation number, PIN code, and guest name, and we'll respond ASAP. Please note that our Social Media Team isn’t real-time. For immediate help, call our 24/7 Customer Service Team - contact details are here: book.i.ng/6187sImrv Currently, we only support accommodation bookings via social media. For inquiries about Flights, Taxis, or Insurance, contact the dedicated support team here: book.i.ng/6187sID2N

@bookingcom Shared all @sajhdhajke ..yet awaiting revert or resolution. And mind it this is service at Genius Level 3 😒

@bookingcom Your softwares create problems for travelers and then it is nearly impossible to access your customer service. Any email or local call numbers while roaming?

Hi Malcolm, we regret hearing your opinion about our services. Feel free to DM us the confirmation number, PIN code, and name of the guest if you need support with an accommodation booking. Please note that at this time, we only offer support for accommodation bookings via social media. For questions about flights, taxis, or insurance, you can reach out to the dedicated support team here: book.i.ng/6187sID2N

Why is it that all corporates despise their customers? Booking.com here says "DM us for attention", but it doesn't actually lead to a DM option. On their webshite, it's IMPOSSIBLE to send a message. The only option is to ring their number as though it's an emergency. What an annoying bunch of useless muppets. But of curse they have a monopoly so we're forced to use them, ....so they can get away with it.

Culture Vultures feast your beady eyes on our guide to Liverpool! 🇬🇧 (That’s a metaphor, I’m sure your eyes are lovely.) It’s got sights to behold, galleries galore, and magnificent museums 👉 See you at The Beatles Exhibit! book.i.ng/6013gpbOR

@b_kalandadze Hi there, we regret to hear that your account was blocked. For us to help you here, feel free to send us a DM with the following details, and we'll be in touch : -your full name -e-mail address linked to your account twitter.com/messages/compo…

@bookingcom My account was blocked without reason and I have unpaid earnings. I contacted support multiple times but got no response. @bookingcom please help. #BookingCom

@Mysteriousrocks We regret to hear about your experience, Dhanish. Please contact our Flights team using this link: book.i.ng/6187sID2N or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677, as we're unable to assist with Flight reservations through social media. twitter.com/messages/compo…

@bookingcom @flyethiopian @FlySAA Booking.com delayed my refund despite both airlines processing it 15 days ago. After multiple follow-ups and misinformation, I’m now asked to wait even longer. Poor tracking poor service. Ref: 40-899559245 #CustomerServiceFail

@keshrikashi Hi Kashi, we regret to hear about your experience and follow-up service. So we may look into this further, please can you get back to us by DM with the below information: * Confirmation number * Pin code * The full name of the guest on the booking. twitter.com/messages/compo…

@bookingcom My complain regarding cancellation of accomodation by Sai Residency,Ellora has not been attended properly. Correspondence in this regard stopped by booking.com after relevant information submitted on mail. (K N Keshri) M-9818493444

@Ramil16Ad Alternatively, for immediate support you can always give us a call here: book.i.ng/6187sImrv

@Bookingcom I’m a frequent traveler and loyal customer, but this is unacceptable. You cancelled my confirmed reservation last minute and left me stranded with no accommodation. No support, extra costs, major disruption. Expect escalation and compensation.

@Ramil16Ad If you need our support with this, please DM us the following details: - Confirmation number - Pin code - Name on the reservation

@Ramil16Ad Hi there, we regret to hear about this. Keep in mind that availability on our site is managed by the properties and, if they're unable to honor your booking, they need to help you find another place to stay.

@nige2307 You can click the message option on our profile page. Kind regards.

@bookingcom Won't let me dm you

Has anyone ever been scammed through @PayPalUK both paypal and @HalifaxBank dont seem interested and getting hold of @bookingcom is impossible,full day wasted and still £300 down 🤬🤬🤬

Hi, we regret to hear of the situation and understand the inconvenience with the wait times. While we appreciate you messaging us here, we're unable to assist with flight reservations through social media, but if you need support, you can contact our Flights team using this link: * book.i.ng/6187sID2N or by calling either: {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE}+353 19075677 They will be able to review and address any questions you may have. Many thanks.

@bookingcom my wife is a level 3 customer and has been on the phone for at least an hour and nobody picks up. She received an email about a refund a month ago about a flight paid twice. We were supposed to receive the credit within to 72 hours. Now it has been a month and nothing

We regret to hear about your experience, Kaushik, and understand your dissatisfaction with the information provided. We operate separately from our customer service team; however, if you would like to share the details below by DM, we will be happy to review the case and see if there is any further support we can offer: * Confirmation number * Pin code * The full name of the guest on the booking

How @bookingcom left me and 3 friends stranded at an airport in Thailand and offered €25 as compensation.

Hi Shubham, we're unable to assist with Flight reservations through social media (as we can only access to Accommodation bookings), but if you need support, you can contact our Flights team using this link: book.i.ng/6187sID2N or call +44 2039019061. We acknowledge that reaching them may present challenges at this time, primarily due to the heightened volume of requests resulting from the ongoing situation in the Middle East. Currently, priority is given to flights scheduled to depart within the next 5 days. Therefore, if your flight does not fall within this timeframe, we respectfully request your patience as you await a little longer. We appreciate your understanding.

@Bookingcom— This raises serious concerns about how “confirmed bookings” are being handled. I have no other option than to post this message. I am stuck what and how to proceed

Hi Mateo, we're unable to assist with Flight reservations through social media, but if you need support, you can contact our Flights team using this link: book.i.ng/6187sID2N or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677 We acknowledge that reaching them may present challenges at this time, primarily due to the heightened volume of requests resulting from the ongoing situation in the Middle East. Currently, priority is given to flights scheduled to depart within the next 5 days. Therefore, if your flight does not fall within this timeframe, we respectfully request your patience as you await a little longer. We appreciate your understanding.

@bookingcom When I submit a name change request for an airline ticket, how long should that take to process? Because I have been waiting a week so far.