BeautyExpert.com

@Ginge_Music Hi there, we are truly sorry for the disappointment caused. Please do pop us a DM and a member of our team will be in touch ASAP to assist. Thanks -Chloe M

@PinkishCupcakes @IWOOT_CS To @IWOOT_CS please 🙂

@IWOOT_CS Who do I send it too?

@iwoot please can you update me on the status of my order. My order number is 269623029. I've tried emailing you, but no response.

@ohyayitsmarina I am sorry please pop us a DM and we can get this looked into ASAP 💗-Rebecca x

@AreiliaLoves We are truly sorry for any disappointment or concern caused here, Areilia. If you require us to take a look into your order, we will be more than happy to do this for you, if you kindly send us a private Twitter message. Thank you. -Paige x

Just got the dreaded email. My @BeautyExpertCom order is with Hermes 😭 Why? WHY do you use a company who would rather give my parcels to anyone but me, and class dumping them in a random garden 5 streets away as 'delivered'?

@TracyZeng13 Hey! We're sorry to hear the trouble that has been caused with your order. Please send over a DM with your order details and we'll be in touch💗-Eva x

@BeautyExpertCom @MioSkincare Hi, I got two orders taxed by China customs, and write to ask for tax refund. As I couldn't upload FILES through the Message Centre at my side , may I upload files through twitter? THANKS.

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@TracyZeng13 We're sorry to hear the trouble that has been caused with your order. Please send over a DM with your order details and we'll be in touch💗-Eva x

@BeautyExpertCom Hi, i got two orders taxed by China customs, and write to ask for tax refund. As i couldn't upload FILES through the Message Centre at my side , may i upload files through twitter ?THANKS.

@GleadellKate Hi Kate - I am sorry to see that! Are you okay to pop the order number over via DM so we can help get this sorted? - Courtney x

@BeautyExpertCom Hi I have just received my first order and the product has arrived damaged. It had a hole in the packaging and spilled in to the box.can you advised please

@ftmhrslee Hi there, please could you send us a DM so we can help? - Chloe W x

@fi_mccormick Hi Fiona, please could you send us a DM so we can look into this for you? - Chloe W x

@BeautyExpertCom Hi there, your website advertises 20% discount for 1st order, but on checkout it says the code has expired...will you be reinstating the code at all? Thank you x

@fi_mccormick Hi Fiona, please could you send us a DM so we can look into this for you? - Chloe W x

@MarlonSariana Hello, this may be due to certain ingredients being restricted in your country. I'm sorry for any disappointment caused. - Chloe W x

@MarlonSariana Hi there! Yes, we do deliver to Saudi Arabia. Please see here for more delivery information - beautyexpert.com/articles/inter…. - Chloe W x

@zanzibarita_ Hey! I am so sorry to hear this. I am sure we can help! Please can you drop us a DM with your order details so we can look into this! - Rachel x

@BeautyExpertCom hi I’m still waiting for my order which I paid same delivery for and when I search Pacck it says no tracking no. found.

@jj97005495 @BeautyExpert_CS Hello, I have recently responded to your message, if you could kindly check this out :) - Chloe M x

@BeautyExpert_CS @BeautyExpertCom I have sent to you. Please let me know when I can receive this refund.

@BeautyExpertCom I ordered a product online and it unsuccessfully ship to me. Now I would like to get the refund but your live chat and number do not work. Soooo hard to ranch out to you!!!!!!!!!

@mummybarnard4 @BeautyExpert_CS @lookfantastic Hello, I am sorry to hear about this Natasha, I have replied to your recent message. If you could kindly check this out :) Thanks, Chloe M x

@mummybarnard4 @BeautyExpert_CS @lookfantastic Hello, I have recently replied to your last message. Can you kindly check this out. Thanks, Chloe M x

@RobertH32094884 Hey Robert! Please accept our sincerest apologies for the delayed response, if you are still struggling to get in contact then please could you pop us a direct message. We'd be happy to look into your issue 😊 twitter.com/messages/compo…

@BeautyExpertCom any chance of answering your phones. rang 3 times today. Says I'm number 1 in the list, Been waiting 15 mins this time round

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