Chase Support

@pdrag11 Hi, I'm sorry to hear about the fraudulent activity and your customer service experience. Let's get you some support. Please pass along more details, your full name and zip code in a private message, so we can get started. ^MD twitter.com/messages/compo…

@ChaseSupport - what is going on with your fraud customer service? Fraud flagged - account closed - new card issued - but no one returns calls or removes the fraudulent charge? Secure message goes unanswered!? HELP! Really concerning...

Hello. I'm sorry to hear that your concern hasn't been resolved. We had messaged you with a question yesterday. Please answer the question, so we can determine the best course of action. Also, please delete the post as it shows your phone number. You may message the number to us instead. ^MD

@ChaseSupport i am yet to hear back. What was the point of customer service telling me you will receive a call back. And chase support here saying whats your zip code and full name. I need a call back asap 814 490 8794 I want to resolve my issues and call it a day. I am tired !

@municipal_guy Hi, I'm sorry to hear that you're considering switching banks. Let's get you some support. Please pass along more details about your concern, your full name and zip code in a private message, so we can get started. ^MD twitter.com/messages/compo…

@Chase I attempted to make a withdrawal today, in my pursuit i ran out of breath. May i suggest a stationary bank? as opposed to one I have to hunt? It is quite a nuisance. Please get back to me as soon as possible, for I am considering switching banks. - Thank you, B.M.❤️

@Farrah_xo_ Hi, your feedback is very important to us. I would like to learn more about your concern to see how I can help. Will you please send a DM with your full name, zip code, and any other details you’d like to share? ^VB twitter.com/messages/compo…

Never get a chase account. The fact that I’ve been trying to move my savings account for 2 months. Because they’re taking fees out of an account that shouldn’t be touched. Literally holding my money hostage all while taking it. @ChaseSupport closing account. almost 10 years. Smh

Hi, and thanks for reaching out. Please accept our deepest sympathy. We understand how important your concern is, and we'd like to point you to the right direction. Please call our Estates Services Team directly at 1-866-926-6909 available Mon-Fri 8AM-7PM ET for support and guidance. For security, we ask to please delete your post, as it has your personal information. ^JI

@bobhill1946 Hi, thank you for reaching out. I'd like to take a closer look on your concerns and guide you in the right direction for help. Can you please DM me with your full name and zip code? ^MR twitter.com/messages/compo…

@ChaseSupport My wife just received a credit card that she DID NOT request. I consider it as being SLAMMED. It will not be activated. It has shown up as one of my accounts on my Chase website. The card is called United MileagePlus Explorer. $150 annual fee. STOP IT!

@DebraAtteberry Hi, and thanks for reaching out for one of our account holders. Please feel free to set up an appointment for her on chase.com/meeting. If you need further guidance, feel free to DM us. ^JI twitter.com/messages/compo…

@ChaseSupport I'm trying to get an appt @ Chase Bank in Dallas on Hillcrest. I'm bringing in one of your account holders (elderly) who has attempted on several occasions to move her funds into a trust. She has 1/2 mil in your bank. Make me an appt at 11:30am today.

Hello there. I noticed that you mentioned us on your post, and I'd like to find out more about what happened. Could you please DM us with your full name, zip code, and more details about the employee in question? This will help me look into this and point you in the right direction. ^VP

@ChaseSupport Sorry to say that you have a customer service and fraud claims representative that is covering fraudulent activity from a secondary party that they are working directly with. It is an immigrant male CSR working in fraud claims/ identity theft claims. Thank you.

@hi11e1 We saw you've mentioned us on your post, and we understand your concern about the new account bonus offer. Please DM your full name, zip code and details of you concern. ^EL twitter.com/messages/compo…

@ChaseSupport question about signing bonus for Sapphire card. Please DM

@thekrimzonfuker Hello there. I noticed that you mentioned us on your post, and I'd like to find out more about the reason why you posted this. Please send us a DM with your full name, zip code, and more details of your experience, so I can look into this and point you in the right direction. ^VP twitter.com/messages/compo…

@chase stop having your call centers in 3rd world countries.

@Hasuess We saw you've mentioned us on your post, and we'd like to point you in the right direction to get your money back. Please DM your full name and zip code. ^EL twitter.com/messages/compo…

Fucking @GoDaddy auto renewing a domain not even on my fucking account After cussing out your bots they figured out you kept it in a shadow account same email so can't see the fucking domain or charges Fucking shame on you a-holes. Never again. Fuck @Chase for not disputing

@billerubin Hi. Getting blocked every time you try to transfer money to your new account can be a cause for concern. I'd like to take a look at it for you and guide you in the right direction for help. Can you please DM me with your full name and zip code? ^EI twitter.com/messages/compo…

I’m done. @ChaseSupport seriously I tried. It’s not me, it’s you. This just isn’t going to work out.

Chase Bank: Don't forget to add money to your new account! Also Chase Bank: All attempts to transfer money to your new accounts will be flagged as fraud that we will not allow. Good luck!

@Sghose27 Hi. It is frustrating to learn about the repeated hang-ups you encountered after waiting through the automated system each time you tried to reach us. Can you please DM me with your full name and zip code, so I can look into it? ^EI twitter.com/messages/compo…

@Chase I have submitted claim for a cancelled trip due to airline cancellation. everything else was refunded because on other cards, but hotel charges are still not reversed ! Why is that? Should i be claiming or disputing charge ?

@AmandaY95557 Hi, we saw you mentioned us about your claim. We'd like to take a closer look on your concern and guide you in the right direction for help. Can you please DM us your full name and zip code, along with the details you'd like to share? ^LR twitter.com/messages/compo…

Chase denied my fraud claim of 20000 South African Rand despite clear evidence that I was on a flight when the transaction happened. No PIN, no signature—yet they sided with the charge. Travelers are exposed. This isn’t just my case—it’s a system failure. Do better, @Chase.

@defina1 Hi, years of being a great customer should have earned you much better treatment than this, and I would like to look into this for you. Can you please DM me with your full name, zip code, and more details you'd like to share? ^EI twitter.com/messages/compo…

@ChaseSupport your company is an absolute disaster. I have now called 6 times fur an average of 45 minutes per call to inquire about a new credit card request. I have been a stellar customer for years and I have received the poorest service ever. I am sorry I didn’t go to Amex!

@DanielP2219 Hi! We'd like to see how we can provide support. Please DM us your full name, zip code and any additional details about your concern, so we can get started. ^MT twitter.com/messages/compo…

@Chase When your customers pay for a service and that service is not met per agreement. Then charged for that agreement that was not met. What is your protocol? @SECGov @federalreserve

@DaveSteinSays We saw you've mentioned us on your post, and we'd like to have a better understanding of how we can help. Please DM your full name, zip code, and any details you'd like to share. ^EL twitter.com/messages/compo…

In my continual frustration with @Chase UI... click a date, I click the arrow to move back in time. I have to click multiple times to get to December. However when I click a second time, the calendar changes height and then I click an ad instead and leave the page.

@ZargaryanArthur We saw you've mentioned us on your post, and we're sad to hear about your online experience. We'd like to share this internally. Please DM your full name, zip code, and details of what happened. ^EL twitter.com/messages/compo…

The @Chase banking app is the worst piece of tech I have to interact with daily. I don't understand how @jpmorgan can spend $19.8 Billion on tech and build such a piece of shit....

@DavidMCrowe Hi. We understand the importance of your concern, so let's get you some support. Please DM your full name and zip code, so we can get started. ^JI twitter.com/messages/compo…

@ChaseSupport @Chase We need prayer! Our church directed Chase to wire just $200K but they sent $530K+ — shorting us $330K critical for church & school operations. 3 weeks & 45+ hrs of effort later: zero clarity/support. Chase, where’s our money? #ChaseFail

@JeanPie90693414 We value your feedback about Zelle. We'd like the opportunity to discuss your Zelle concerns, and see how we can help. Pass along your full name, zip, and more details in a DM, so we can get started. ^SL twitter.com/messages/compo…

@Chase I will be frankly honest, people are getting tired of banking with Chase because you guys are doing too much. If someone sends you over 500 dollars via zelle, there is no reason to put a hold on the funds if their bank already cleared/processed it on the opposite end.