Chase

Light the torch!🏅 JPMorganChase is proud to be the first Global Banking Partner in Olympic & Paralympic history and the Official Bank of Team USA and the LA28 Olympic & Paralympic Games.

“JPMorgan Chase commends the Scam Center Strike Force for taking action to combat scams globally, including bringing justice to bad actors using phone spoofing to target American consumers. These efforts reflect the need for close coordination and collaboration across the ecosystem – government, law enforcement, financial institutions, social media companies, and telecommunications providers – to protect consumers from fraud and scams and stop these crimes at the source.” - Melissa Feldsher, Head of Payments, Consumer and Community Banking

@marniekhann Hi @marniekhann We’re sorry about the difficulty accessing the app this evening. We’ve worked on the issue and things should be getting back to normal. We’re sorry for any trouble this has caused you. - Liam

@ChaseSupport anybody else having issues the @Chase banking app?

$JPM reports 1Q26 net income of $16.5B and EPS of $5.94 with an ROTCE of 23% jpmorganchase.com/ir/quarterly-e…

@objectiveblackg We'd love to address your feedback; however, X's reply rules prevent @ChaseSupport from replying to your post. Can you DM @ChaseSupport, so they can follow up with you directly?

@Chase has the worst customer service ever #chase

@bonez2pic We'd love to address your feedback; however, X's reply rules prevent @ChaseSupport from replying to your post. Can you DM @ChaseSupport, so they can follow up with you directly?

@Hyatt @Chase SAVE ME AND LET ME TRANSFER MY HYATT POINTS BACK TO MY CHASE ACCOUNT THE TRANSFER WAS FRAUDULENT AND UNINTENTIONAL.

The $JPM 2025 Annual Report and Letter to Shareholders is now available. jpmorganchase.com/ir/annual-repo…

@4wy7w9pgng We'd love to address your feedback; however, X's reply rules prevent @ChaseSupport from replying to your post. Can you DM @ChaseSupport, so they can follow up with you directly?

@Chase can you tell me the number to call for credit card from overseas

$JPM reports 4Q25 net income of $13.0B and EPS of $4.63, or net income of $14.7B and EPS of $5.23 excluding a significant item. FY25 net income of $57.0B and EPS of $20.02. jpmorganchase.com/ir/quarterly-e…

Apple Card, coming to Chase. bit.ly/3N8fHXg

JPMorgan Chase will decrease its prime rate 25 basis points to 6.75 percent, effective Thursday, December 11, 2025.

We are dedicated to protecting consumers from online scams and support a comprehensive, collaborative approach to tackle this issue. We commend the administration's launch of the Scam Center Strike Force and their collaboration across federal agencies and industry partners to dismantle scams, enhance national security, and protect Americans.

JPMorgan Chase will decrease its prime rate 25 basis points to 7.00 percent, effective Thursday, October 30, 2025.

$JPM reports 3Q25 net income of $14.4B and EPS of $5.07, with an ROTCE of 20%. jpmorganchase.com/ir/quarterly-e…

JPMorgan Chase will decrease its prime rate 25 basis points to 7.25 percent, effective Thursday, September 18, 2025.

As part of our new access agreement with @Plaid, we will continue to allow our customers to safely and securely access products they rely on for their financial needs. Find out more here: businesswire.com/news/home/2025…

Thank you for reaching out to us. We truly understand your frustration and appreciate your patience. The Chase Lounge is indeed a highly sought after destination, attracting many Chase customers eager to experience it. With over 70,000 fans onsite each day, the demand is incredibly high. Unfortunately, the capacity of the Chase Lounge is limited and only allows us to have a few hundred customers come through each day. This results in reservations selling out within seconds each day due to this high demand but limited space. We value your feedback and are committed to improving the experience for all our customers. If you have any further questions or need assistance, please feel free to reach out.

@Chase so absurd! you open the chase lounge at the us open at 9am the day before, i refreshed at 9:03am it was all waitlist. There is no way! The perks of #chasesapphirereserve is so watered down and not worth the annual fee.

Thank you for reaching out to us. We truly understand your frustration and appreciate your patience. The Chase Lounge is indeed a highly sought after destination, attracting many Chase customers eager to experience it. With over 70,000 fans onsite each day, the demand is incredibly high. Unfortunately, the capacity of the Chase Lounge is limited and only allows us to have a few hundred customers come through each day. This results in reservations selling out within seconds each day due to this high demand but limited space. We value your feedback and are committed to improving the experience for all our customers. If you have any further questions or need assistance, please feel free to reach out.

@Chase how is it possible that the reservation for chase lounge at US open is on wait list as soon as reservation opens? Why do you even have a lounge when people can't even make reservations? Very disappointed

Thank you for reaching out to us. We truly understand your frustration and appreciate your patience. The Chase Lounge is indeed a highly sought after destination, attracting many Chase customers eager to experience it. With over 70,000 fans onsite each day, the demand is incredibly high. Unfortunately, the capacity of the Chase Lounge is limited and only allows us to have a few hundred customers come through each day. This results in reservations selling out within seconds each day due to this high demand but limited space. We value your feedback and are committed to improving the experience for all our customers. If you have any further questions or need assistance, please feel free to reach out.

@Chase @usopen I was online at 8:58 and as soon as 9AM hit, I refreshed and “chasegetsyoucloser” hung for 3 minutes and I couldn’t get a reservation. Why did you not have enough bandwidth knowing the site would get hit hard?

We’re celebrating a major milestone by opening our 1,000th branch built since market expansion began in 2018. With Chase branches in 48 states, this newest addition in North Carolina brings us into a new community which we are ready to serve – and we’re not stopping yet! 🏦