Chase Support

Hi there! It looks like you'd like to upgrade your card; however, it requires a credit card account to be open for at least 12 months before it is eligible for a product change or upgrade. This timeline ensures compliance with regulations. We value your input and will share your sentiments about this procedure accordingly, as it plays a crucial role in helping us improve our service moving forward. ^LR

@SouthwestAir @Chase such BS you won’t allow credit card upgrade until 12 months. I can understand a downgrade but have wanting to use the card more and been spending like crazy on it. Guess don’t want my business that bad.

Hello! I'm very sorry to hear you've had this experience with your inheritance. For your security, please delete your public posts with your personal/account details. To do so, click the three dots beside your post and choose "Delete." We are here to help should you have any concerns about the security of your account. You can send us a DM by clicking the "Send us a private message" button below our reply. ^JQ

32 years of Shit that doesn't even need to be talked about. Sick in the Head "people" 🤦🤮🔥 Financial Freedom means you Transfer funds To My Chase Bank Account where Im not even thinking of what's in it for it will be an abundance @SecScottBessent @realDonaldTrump @Chase

You Curious on What I Want? My Inheritance!!! One that Was Stolen From me by The Caretakers I Was Placed with! @WhiteHouse @DeptofWar @CIA @AlachuaCounty License is on Hold until March of 2027 when I Turn 33 Fix My Dental and give me my Smile Back in Full.

@nameisprady For security, we suggest deleting the photo and your information from your public post, and then DM us your name and zip code, so we can keep this moving together. ^JI twitter.com/messages/compo…

@ChaseSupport Pradeep Nagaraju 49525

@jpmorgan please dont do this someone who is weak hearted. It was scary to notice incorrect credit card balance in my account, about $9500 was added to the balance with a technical glitch. Please take care in the future.

@KathyDavisqb0 Hi, thank you for reaching out, Kathy. I understand your concern regarding a tax form for your account. Please visit spr.ly/6015BBwRJ3 for further details. If you have any other general questions or concerns, please send a DM for further review. ^SA twitter.com/messages/compo…

@ChaseSupport where can I get a copy of my 1099c?

@GodIsnotan58610 Hi, thank you for reaching out. We saw your post and want to learn more. Please pass along your full name, zip code, and details about your concern in a DM, so we can get started. ^SA twitter.com/messages/compo…

@ChaseSupport I was on the phone way too long Saturday, yesterday, and today. I finally got my card working. I still cannot access my account online and I'm too exhausted to restart the phone thing again.

@Marcell34746871 Hello. Being able to access your account online is important especially when you are away. We understand that you're having a hard time changing your phone number. Please DM your full name and zip code, so we can see how we can help. ^JI twitter.com/messages/compo…

@ChaseSupport I cannot change my phone number on your website because it's in Belgium, not the U.S. I just want to access my account but our iMac pro needs updating and I don't know how to do that.

In an effort to help others and for your security, please send the message as an attachment to phishing@chase.com and then delete it. We also ask that you not respond to it or select any links. We would never send any communication asking you to enter personal information directly. 2/2 ^SA

@ChaseSupport Suspicious Application (NGAJPM) The perpetrators directed victims to download and use a mobile application named “NGAJPM.” Key concerns: - The app is not an official product of JPMorgan - It is linked to unknown or unverifiable developers

Hi, thank you for reaching out. Good catch! This is a phishing attempt. Could you please send us a screenshot of the phone number or write the phone number with spaces in between in a DM, so it will not be redacted as personal information? In an effort to help others and for your security, please send the message as an attachment to phishing@chase.com and then delete it. We also ask that you not respond to it or select any links. We would never send any communication asking you to enter personal information directly into the email or text, or threaten to close an account if you don't take immediate action by providing personal information. ^SA

@ConstitutionVio Hi, thank you for reaching out. I'd like to take a closer look on your concerns and guide you in the right direction for help. Can you please DM me with your full name, zip code, and more details, so we can get started? ^EI twitter.com/messages/compo…

@Chase SCE on my acccout and others that say User have a payment portal of Paymentus (833) 4251440 changed from JPMorgan Chase

@toddneff Hi, I know hold times are lengthy at the moment. I appreciate you hanging in there with us as we work to provide service for all our customers. Please send us a DM with your full name, zip and the details of your concern. ^LR twitter.com/messages/compo…

I would like to thank @Chase business banking for having me wait on hold for 15 minutes for the pleasure of them letting me into their website for a quick balance check. Brilliant customer service.

@scifijunk Hi, thank you for reaching out. We saw your post and want to learn more. Please pass along your full name, zip code, and details about your concern in a DM, so we can get started. ^SA twitter.com/messages/compo…

Master's at @Chase takes my payment, leaves me stranded! youtube.com/shorts/mjUVcsL… via @YouTube

@AneyChandy Hi, thank you for reaching out. We saw your post and want to learn more. Please pass along your full name, zip code, and details about your concern in a DM, so we can get started. ^SA twitter.com/messages/compo…

@ChaseSupport Regretting moving banking from Bank of America to Chase. Every time I want to zelle someone, I have to call customer service to get a code but wait times are ridiculously long. Waiting close to 1 hour for code just to send my own money! This is terrible!!

@marcusrileyTV Hello. Thank you for reaching out to us. I want to learn more about your experience at the branch, and I’m here to support you. Will you please send a DM with your full name, zip code, branch address, and any other details you’d like to share? ^SB twitter.com/messages/compo…

Went to a North Miami #jpmorgan @chase bank location to get a money order or a cashiers check and was told their system is down and they couldn’t do it. So I asked to take $5k out of my account instead and they were not able to do that either. ????

@ACalebHenry Hi! We'd like to see how we can provide support with your concern about your check deposit. Please DM us your full name and zip code, so we can look into this for you and point you in the right direction. ^MT twitter.com/messages/compo…

@Chase Maybe they can use some of the money to upgrade @ChaseSupport. I’m stranded in France because their people decided to keep a hold on my check despite the fact that @WellsFargo, the loan originator, and myself have all confirmed this is a legitimate check and money is on the way

$JPM reports 1Q26 net income of $16.5B and EPS of $5.94 with an ROTCE of 23% jpmorganchase.com/ir/quarterly-e…

@SJRozan Hello. Thank you for reaching out to us. We're sorry to learn that you've encountered challenges with reporting fraud to a specialist by phone. Let's get you some support. To help with your concern, please call us at 1-800-955-9060. Specialists are available at anytime. ^SB twitter.com/messages/compo…

Hey, @Chase. There's a giant fraud on my credit card. I've been calling for an hour. I get as far as "to report fraud, press 2." When I do the phone goes dead. I've locked the card but there's $3,000 worth of charges I'm sure not paying. You might want to answer the phone.

@ufd4376 Hello. Thank you for reaching out to us about the public Wi-Fi our branch uses, and I want to thank you for providing your feedback. We value your input and will share it accordingly, as it plays a crucial role in helping us improve our service moving forward. ^SB twitter.com/messages/compo…

@Chase On public Wi-Fi in Chase bank, currently adult sites like pornhub are not blocked. Most public wifi often block those sites. It needs to be blocked.

@ShreyaKhurana16 We saw you mentioned us on your post and wanted to reach out. I'd like to take a closer look on your concerns and guide you in the right direction for help. Can you please DM me with your full name and zip code? ^AD twitter.com/messages/compo…

I've been a longtime @Chase customer but it has been a hellish experience dealing with travel credits. Never booking through your portal again. And moving to a different credit card. This is preprosterous

@AmericanAir @ChaseSupport @Chase — booked AA flights on Chase portal. Cancelled ONLY after being assured I’d receive a usable travel credit. Now AA says go to Chase, Chase says the credit is unusable. No one is taking ownership. Unacceptable @USDOT @USDOT_Aviation

@PaidroClassic__ We saw you mentioned us on your post and wanted to reach out. I'd like to take a closer look on your concerns and guide you in the right direction for help. Can you please DM me with your full name and zip code? ^AD twitter.com/messages/compo…

Whats the point of locking my card if transactions gon go thru still ? @Chase

@CATALYSTevo We saw you mentioned us on your post. I'd like to take a closer look on your concerns and guide you in the right direction for help. Can you please DM me with your full name, zip code and more details about your concern, so we can see how we can help? ^AD twitter.com/messages/compo…

@ChaseSupport Nothing you do is going to change a nation wide 'outage', but you knew that...

@chase about to lose a 30 year customer, guess reliability went out the window.