
CUSTOMER CARE CREW
39 posts






@tescomobile Hi Chris, still no resolution and husbands phone still not working. We have contacted 02 and they sent the number over on 10th December. Why can’t “back office “ deal with it???




@tescomobile I've just been cut off after hand hanging on your customer support line for 28 mums mins. We need to reinstate my wife's number that has been disabled during a PAC transfer. Can you help?



@tescomobile hi why are you messaging my old mum telling her you will disconnect her contract end of year as her phone isn’t 4g but it most certainly is?

@tescomobile i raised a fraud investigation on 17/11 and they said i would hear within 20 working days.. i haven't. can you please chase for me

@tescomobile worse network I’ve ever been with. 5g signal Is just shite. In city centre and no signal. I had a customer turn up today to pay by Contactless, she couldn’t pay as signal for 5g was appalling. Even at home the signal is shite!








