Colgate Smile

@atommiller We’re sorry to hear about your frustration. We've decreased the size to offset the higher costs associated with manufacturing the products, and our goal was to keep the price the same for our consumers. Since the retailers ultimately determine the price you pay.

@Colgate My point is that my last order for @Colgate Optic white was $13.99 for (4) 4.2oz tubes (i.e. $0.833/oz). Now it’s the same price for (4) 3.8oz tubes (i.e. $0.920/oz). By slightly reducing the tube size, you’ve effectively increased the price by 10%.

Shrinkflation at @Colgate A 4-pack of 4.2oz tubes is now a 4-pack of 3.8oz tubes. You pay the same but get 10% less.

@bsmartbme Hey there! Ultra Brite is still going strong!

Did @Colgate stop making Ultra Brite toothpaste?? 😭

@Thogar Hello! We appreciate you giving this toothpaste a try. We're sorry the flavor wasn't quite what you expected, and we'd like to share that with our team. Could you please DM us your location, name, email address, and phone number?

Okay, I just brushed with this. It was like brushing with a Hall's Mentholyptus cough drop and a bit of rosemary. It has zero rosemary, but that's the taste I got. It's unusual, but not unpleasant. @Colgate

@nzeak0_eur We're concerned to hear about this and would like to look into it a little more. Can you please direct message us with your e-mail, phone number, and country so we can have someone from your region help you?

Brooo Just opened a fake Colgate toothpaste this morning

@DrinkFreeWater_ Glad to hear we bring a brightening smile to your days! 😁❤️

@Dr_Pharouk @Colgate makes your smile and have white teeth

Take a close look at this picture and tell me what you think could make someone’s teeth this white. The winner gets dinner from me. Hint: Basic thing. 😅

@58ALL Sorry for the confusion. Our cartons are the same size to lessen complexity at the manufacturing plant; and the net weight of the tube is always clearly marked on the package.

@aitch_R_aitch @AldiUK @Colgate And if the price didn't go up the size definitely went down - Tescos selling Colgate Triple Action 100ml is now 75ml but the box is the same size! COLGATE IS CANCELLED #DropTheMic 😬

And just like that toothpaste went up by 32p in 2 months!! #colgateTripleAction was 92p now £1.24! Where's the justification in that?? #Government are letting #supermarkets charge us whatever they like! Can't say not gonna brush my teeth any more! #colgate #aldi @AldiUK @colgate

@Jubair_BDO Oh no! We’d like to see what we can do to help. Our team has sent you a private message to learn more.

@Colgate i bought this colgate visible white from reliance smart bazar but inside the paper pack capsule is found to be torn and unusable.

@Iconic__Brands1 We’re so sorry to hear about your frustration. While packaging may vary from time to time, the net weight is always clearly marked so you know exactly how much product you’re getting. The amount of toothpaste inside matches the weight listed on the package.

@Colgate. Would you mind revealing how much actual Air is now inside, & how much you've widened your toothpaste tubes by!!!?

@nfy_xo Oh no! We're so sorry. We’d like to speak with you directly so we can help, please private message your contact details to us so we can follow up. We hope to hear from you soon.

this is it... it's disgusting istg😭

@Condomgirl_ @colgate_ng Hi! Thanks for reaching out! You’ve landed on the US Colgate Twitter page, and we’d be happy to help. Can you private message us your location and contact info and we'll have our team in your location be in touch with you directly. Thank you! Hope to hear from you soon!

I’ve been using this toothpaste for 12 years, but the one I bought two days ago tastes different. @colgate_ng please can you confirm if it’s original?

@J_ckie Obrigado por compartilhar sua preocupação. No Brasil, os produtos de Colgate-Palmolive são 100% recicláveis e seguimos com iniciativas como Mãos pro Futuro e Ambipar Triciclo. Cuidamos do planeta reduzindo plástico e resíduos. Saiba mais: colgate.com.br/mission/enviro… .

@tuittabeck E vamos poluir mais o planeta com plástico… excelente ideia!!! Parabéns, Colgate!

escovar os dentes sem água? essa mini escova com ‘bolinha’ que vira pasta me surpreendeu, chocada

@AnneMcCarthy Oh no! We're so sorry to hear there was an issue with Colgate Cavity Protection Toothpaste. We’d like to speak with you directly so we can help, please direct message us so we can follow up. We hope to hear from you soon.

I’m convinced they changed the recipe for @Colgate toothpaste & it’s not for the better. Anyone else notice this?

@Chief_Holliman We're thrilled to hear that you're enjoying the Colgate Optic White Pro Series! We're sorry to hear you were bummed by how similar the Colgate Optic White Platinum and Pro Series are. We'll definitely share this feedback with our team. Thanks for sharing this with us! ❤️

@Colgate A great New Addition to Colgates lineup! To start off I absolutely love the feel of the bristles and Polishing Star on the new Toothbrush that was included! Secondly the toothpaste was great as well, before today (Feb. 28, 2026) I was using Colgate Optic White Platinum daily, the new toothpaste Colgate Optic Pro Series is very similar in taste and foaming action to my original toothpaste. I enjoyed using it this morning but was a little let down that it wasn't all that much different, no fresher mint taste or anything really different at first use except the what the label says. However that isn't a bad thing either especially since it's something I was already very accustomed to! Overall these are Wonderful products and great brushing experience out of both!

@Chief_Holliman ❤️😊

Huge thanks @Colgate I’m so exited to try these out and let you know what I think 🤩

@dorellaanna123 ❤️

#PRELEMI storia @tvsorrisi ♥️🍀🥹 amata da tutti 🥹🍀♥️ #giuliasalemi @GiuliaSalemi93 @Colgate

@dinolavado we’re sorry to hear that and would like to help. Please DM us your phone/email so we can speak directly. Thanks.

This toothpaste must be fake cus why is my tummy hurting after brushing. @Colgate

@JasmineAdeniran Hi there! We'd like to learn more about this. Please send us a DM with your location and contact information so that we can speak with you directly. 🙂

my allergies clearing up as soon as i stopped using the fake colgate i had been buying for a while🫩

@Mitah38947094 We're so sorry to hear about this experience and would like to learn more. Please send us a DM so that we can speak with you directly and see how we can help.

guys i used lavender fabuloso and I might actually die. Lightheaded and nauseous. but hey CLEAN

@Monster_boxdark Gracias por la sugerencia. También hemos escuchado eso antes de otras personas. ¡Nos aseguraremos de que otros en la empresa se enteren! ❤️

Ahora que lo pienso... @Colgate por qué no existen pastas de dientes de embalse transparente? Pensé en esto hace un minuto y no dejo de pensarlo.