Debbie Burrows

@GaelWinds So why do you have to put ticket into Bethesda support and not zenimax support? Bethesda is the game studios that write the software & do the updates....

THE ELDER SCROLLS ONLINE was released 12 years ago today.

@PS_Support_UK Great, maybe someone here can help me, your website chat thing is garbage, iv been trying for an hour to get hold of an agent to refund 3 ESO add ons for ESO+ Bethesda messed me round for a week then told me to contact you

Starting today, "Ask PlayStation UK" will be renamed to "PlayStation Support UK"✨ As we evolve, we'll keep listening and providing you with support that fits your needs!

@BethesdaSupport @TESOnline Can you investigate the ongoing issue with ESO+ not working properly for people to please? This has been an issue for some of us for a week

⚠️We are currently investigating connection issues some players are having on the @TESOnline European megaservers. #ESO

@BethesdaSupport where is my ESO+ you have had 7 days why no answers, no solution no compensation

@TESOnline Just out of curiosity is fixing the ongoing issue with ESO+ on the cards for this week or are you going to continue hurting people's account?

The #ESO Anniversary Jubilee is underway! Have you had a slice of cake yet?

@TESOnline Id love to participate, but as you have screwed me out of my ESO+ even though I have paid for 8 months, kind of makes this like everything else in-game a virtually impossible to do without ESO+ should have rolled over April 1st

Community site ESO-Hub is holding a housing contest, and we’re happy to provide prize support! There’s sure to be great creations—maybe yours, too? beth.games/4ds23JF

@hotspiritlady @Lovcraftian @TESOnline I'm glad you got yours fixed, I still have nothing and no answers, no fix

@Lovcraftian @DebbieBurrows11 @TESOnline They finally resolved it for me, after 4 days though... I will try to buy another 1 month in May to see if the problem repeats.

We're starting Season Zero off right with the Anniversary Jubilee, now live! Time to grab that cake slice, celebrate, and earn this year's rewards with friends. 🍰 beth.games/4suPpxv

@Bethesda_UK Any chance you can fix my ESO+ yet iv already lost 5 days subscription

Welcome to a new age for The Elder Scrolls Online! Season Zero: Dawn and Dusk is now live for all players!

@blakeshown @thegameawards And I'll not mention the other numerous bugs the game has, enought for Bethesda to sue smaller game companies for copywriting based on their games bugs

@DebbieBurrows11 @thegameawards It’s working fine what are you talking about?

@blakeshown @thegameawards Funny how I can prove iv paid for 8 months ESO+ should have rolled over on the 1st April..... Still waiting for these clowns to tell me why it hasn't, they've had the cash! There are others with issues aswell, missing ESO+ & missing crowns! Do your homework I can prove what I say

@BethesdaSupport You've had 3 days where is my ESO+ or refund, service is broken since update, you currently owe me 8 months as I was desperate to help my guild but did get the extra month I paid for, you are committing fraud and I'm in process of taking legal advice as you have done nothing

@DebbieBurrows11 Thank you. Tickets take on average 24-72 hours for a response. Please be aware updating the ticket can push its place in the que leading to longer wait times. Someone will get back to you as soon as possible.

ℹ️The @TESOnline store and account system are now offline for maintenance and are currently unavailable. #ESO

@TESOnline DONT PAY FOR ESO+ IT IS NOT WORKING AND BETHESDA ARE DOING NOTHING, 4 DAYS AGO MINE SHOULD HAVE TICKED OVER BUT IT DIDNT, NOW IM RESORTING TO THIS IN HOPES NO ONE ELSE GETS RIPPED OFF

Welcome to a new age for The Elder Scrolls Online! Season Zero: Dawn and Dusk is now live for all players!

@TESOnline OI BETHESDA STOP COMMITTING FRAUD AND TAKING MONEY FOR SERVICES YOU ARE NOT SUPPLYING. YOU OWE NE 8 MONTHS ESO+ OR A REFUND FOR THEM! CANT DO EVENT, CANT DI TMOE QUESTS CABT DO ANYTHING BECAUSE YOU STOLE ESO+ CASH FOR A SERVICE THAT SHOULD HAVE TICKED OVER 4 DAYS AGO,

Have you visited the Gold Coast Bazaar? Some new items were added yesterday! 👀 What have you gotten in exchange for your Trade Bars so far?

@BethesdaSupport when are you guys going to stop messing round over the ESO+ issue?you guys now owe me 8 months of ESO+ and everything iv lost for 4 days because your game is unplayable without it! You guys are a joke! Customer is horrendous and you don't care about players

@hotspiritlady @BethesdaSupport @TESOnline I'm in the same boat as you hun, and considering that I was told that I should have to have heard by 3 days..... Iv sent numerous tickets in, because what they are doing is charging for a service they are not providing, they are breaking the contract they created,

@DebbieBurrows11 @BethesdaSupport @TESOnline I contacted customer service, sent pictures of my purchase receipt and I'm still waiting for them to act. It's been over 3 days now.

ℹ️The maintenance is complete, and the @TESOnline North American and European megaservers are now available. Patch Notes: forums.elderscrollsonline.com/en/discussion/…

@hotspiritlady @BethesdaSupport @TESOnline 7 not 8

@hotspiritlady @BethesdaSupport @TESOnline Id love to say I have the same problem,but Bethesda have simply ripped me off for 8 months subscription, no explanation, no fix, no compensation but they gained 7 months of ESO+ money from me, had to cancel 2 raids in my guild now aswell, way to keep the community together !

@BethesdaSupport @TESOnline I dunno what you "fixed" but you broke ESO+ in the process