Bethesda Support

We took a look at this for you, and it appears that multiple support tickets have been submitted. We recommend awaiting further communication from a support agent before adding any responses or creating any new tickets as this can delay the agent response time. Your tickets are in the correct queue and will be reviewed as soon as possible.

@BethesdaSupport Greetings Bethesda Support. Could I also request to know the status of a ticket to reset my secret phrase for: Your ticket # is: 260525-001482 @BethesdaSupport

@BethesdaSupport Please, I have submitted more than one ticket to recover the password and secret key for my elder scrolls online account. Can anyone please help? Your ticket # is: 260520-001626 Your ticket # is: 260521-001840

@TristenYelbuux We recommend submitting a support ticket for further assistance here: beth.games/4dEFscF

@BethesdaSupport hi am trying to login to my account in Fallout 4 but after putting in my login information it gets struck on loading.

@CarlLyn94356125 To appeal a ban, you can submit a ticket here: beth.games/3RJj88V

@BethesdaSupport hi, is there anyone I could speak with about appealing a unjust ban on ESO? Thanks.

@JasonMacMilla14 Thank you for the report. If you haven't already, please try the troubleshooting here: beth.games/49h6kwD

@BethesdaSupport Starfield still consistently freezes on PS5

@Te_Maky Thank you for the report. This is currently a known issue, and you can submit a ticket here for further assistance: beth.games/4dwcDPm

@BethesdaSupport @TESOnline It seems North America PS also is having issues whit favor factions and night market.... Any hope for solution or it is too early in the morning to ask?

⚠️The issues on the @TESOnline North American #Xbox megaserver have been resolved at this time. #ESO

@no_retreatx Thank you for the report. This is currently a known issue, and an agent can assist you here: beth.games/4tO1pul

@BethesdaSupport @TESOnline Night Market is broken. No Blood and Sand quest-giver and can't start group or join groups.

@Jeriel_Cooper Thank you for the report. As this is a known issue, please submit a ticket here for further steps: beth.games/4a63JG0

@BethesdaSupport @TESOnline Also the main quest for night market has been completely reset

@devilsown542788 Your ticket is active and awaiting review. Please keep in mind that sending multiple replies will reset your ticket's place in the queue, resulting in longer wait times.

@BethesdaSupport How about check your support tickets! Over 20 days for support on something we pay more a month for than netflix is freaking ridiculous! 260505-002930 No wonder the internet is filled with horror stories about your service

@2112wescoe The team is still reviewing your ticket. It is currently in a smaller, more specialized queue, so response times can take a little longer than normal.

@RoastBeeefRamen This is currently a known issue. Please submit a ticket here, so that an agent may assist you: beth.games/4dN25ub

@BethesdaSupport Hi I purchased the Junkyard Cultist outfit from the Atomic Shop day before yesterday and I can't find where I can craft the helmet. And people on Reddit say I only paid for the clothing and not the helmet. What's going on here?

@jeperson13 For assistance with this issue, we recommend submitting a support ticket here: beth.games/3RHDgIx

@BethesdaSupport I bought the junkyard cultist outfit and the outfit showed up to craft but not the head wear

@JoshAthertino Hello! I do see they have been dealing with an agent. Someone will get back to them as soon as possible.

@BethesdaSupport Yes and they keep getting the same ai response, their reference is # 260513-001493

@BethesdaSupport my friend on ESO has been hacked and they changed their email and they have been trying to get their account back for a while, can you please help, they are devastated as we have both put a lot of hours and I think I will stop playing completely if they can’t rec

@leathermines We recommend submitting a support ticket for further assistance here: beth.games/4eXMD0v

I love #falloutshelter, but I haven’t been able to complete any of the new seasons. I thought I was missing something, but this time, it’s just not completing one challenge after I finished all the rest. @BethesdaSupport help?

@Ghost_Wlker Thank you. I do see your ticket is waiting for an available agent. Please keep in mind, updating the ticket can reset your place in the que stretching out your wait time.

@BethesdaSupport 260520-000436

@BethesdaSupport I think the reason you team give me a 72hour suspension is unfair It said I violated the code of conduct for bad username but I have this name over 4 year and I didn’t get a email or anything there was no violation made Plus there no mail sent to me in 2/16/26

@2112wescoe They are not awaiting any information at this time, you will just need to wait for a response.

@BethesdaSupport Please, what information did they need, as I did reply to it over a week ago and was worried it had been closed. I will send it again if I know what to send, and thanks for the prompt reply and for everyone's support there. @BethesdaSupport

@GamerSh7i Thank you for the report. To ensure it gets to the right team, please submit a bug report here: beth.games/4dWsyGK

@StarfieldGame @BethesdaSupport Game still facing bugs on PS5. Sudden freeze, crashes , notice that Mei Devine Still face an old bug which makes her dont go to stage and give the Introduction in ( on the Run ) faction mission. Please fix the game

In the Settled Systems, you don't always have to go very far before trouble finds you.

@IsannKeket Thank you for the report. To get this information to the team, please email info@bethsoft.com

@BethesdaSupport @spotify (Idk who to bring this up to lol)

I want it to be known that the recent streaming release of the Doom 1993 soundtrack was recorded with the default windows soundfont instead of it being the SC-55 recordings that have been used as of late. The OST was made by Bobby Prince with the SC-55 and it ought to be fixed!